Find 4 Star Hotels in Whitacre Heath from SAR 239

"We were there visiting the cruft show and celebrate our anniversary, the hotel upgraded us. They even gave us champagne and chocolate which was so thoughtful. The receptionist was polite and efficient, hate in a super location and the parking was convenient, everything so central. The only complaint was the bed was so soft and pillow no support. "

"The location of the hotel perfect for my needs. Check in and out easy. Staff friendly and helpful. Good breakfast. Great price competitive for this hotel. Very big room. The furniture dated needs updating. Also pillows very hard! I had room 515, and had the report broken toilet handle it wouldn’t flush. They did send someone. "

"Great stay.. carpet in the room wasn’t clean.. bathroom looking tired. But staff really helpful rest of the hotel was smart"

"Nice hotel and the cleaning crew are great. Hard to say anything bad about it. Very clean and very quiet. If I can be picky. Wish the bathrooms are more modern. Great place no question "

"Hotel staff were amazing...room was very spacious and clean. Unfortunately I had a very disappointing and upsetting experience with the Genting casino staff during my visit for my birthday. I encountered rude and unprofessional behavior and I was feeling very distressed by this. However, the hotel staff completely turned my night around. From the moment I approached them to discuss my concerns, they were incredibly kind, empathetic, and attentive. They listened patiently to my concerns and...

"The staff are amazing and very accomodating we had an issue with the inital room allocated but it was resolved very quickly. The reception staff and the duty manager on shift were very kind and understanding."

"This property was absolutely fine for work travel. The rooms were not as updated as I’ve come to expect with a Hyatt regency, but it was perfectly comfortable. The lobby and other areas of the hotel are great. "

"Very big hotel with lots of facilities that includes swimming pool, spa, gym, 500 car parking, restaurant and bars, etc. value for money and it’s close to the city centre with about 10 min drive. Very big room with king size beds, bath and shower facility with really big windows. Breakfast buffet has hot and cold including Continental options"

"First room had a non working card, however was resolved quickly with a new room! Very nice and clean room, staff were professional "

"Attended a business dinner then stayed overnight. The food was lovely including the breakfast. Rooms were good (great shower pressure!). The only slight negative was that the earliest breakfast (Saturday) was 8am. My colleague had to leave at 7:15 so he left without food. "

"The lifts were slow "

"Fantastic customer service pool great very clean perfect staff and great stay breakfast amazing "