Find 4 Star Hotels in Ellesmere Port from SAR 247

"Very clean and the staff are very friendly. Was not happy with the evening meal. Caesar salad was all lettuce and a tiny bit of cheese and the Club sandwich I had was not very nice, as a thick chicken fillet made it very awkward to eat. The chips were very greasy. I didn't want to complain to the staff, because I didn't want to ruin the occasion. The waitress was very friendly, though, and always asked if everything was ok. "

"A spectacular looking hotel in an historic building. You can normally judge why your stay will be like based on the welcome you receive at check in and Darren who checked us in couldn’t have been more friendly and helpful. Nice bar area, albeit small, and whilst the rooms are not massive they are comfortable and well furnished. The location next to Lime Street Station and St John Centre where parking is just £6 for 24 hours is another major draw. "

"Great central location. Good pool and breakfast selection. Not pleased about the lack of housekeeping as we were staying for 2 nights. We raised this at reception but NO action was taken. Also, service at reception is extremely slow. We checked in online but it still takes ages when you get there."

"Had an excellent stay here, the room was fantastic and the views were superb. Staff were friendly and welcoming Very, very happy, will be staying here again"

"Good service "

"I ordered a pizza from room service at 10:45pm and when it hadn’t arrived by 12:15am I rang them to check up on it and they said they had no record of it. It took 20 minutes for it to turn after that. Which was fast service but we were really tired at that point and just wanted to sleep. Overall though food was good, service other than that was great and really friendly staff "

"Enjoyed our stay more basic than expected it to be."

"Check in easy with self-service option available but also very friendly staff on hand to assist if required. Very close to Liverpool One and all that area has to offer. Facilities excellent with everything being new and fresh. Breakfast was also good with lots of choice and hot food. Would have no hesitation in recommending."

"Group of 4 girls stayed 2 nights. Great stay yet again. room was spacious. Lighting ok and loved the 3 dressers. Aircon not working but coped fine. Check in was quick and easy. Male Reception and Bar/restaurant staff great and friendly. Breakfast was great. Beds need new mattresses as springs can be felt but again managed."

"A very nice hotel that is close to so much! Plus, the front desk personnel were wonderful!"

"I requested a quiet room but we Stayed at front of the hotel and it was very noisy outside so we eventually got moved to a quiet room at the back"

"Great location overlooking river Dee and racecourse. Amazing views from restaurant! Breakfast was really good with lots of choice. Rooms clean, tidy and functional. We found bed very soft but that is our personal feeling. Easy underground parking at reasonable cost. Short walk to city centre. We would definitely stay here again."