Find Shopping Hotels in Willoughby, OH

"Room was clean and the shower was hot. That's all I needed. "

"I’ve stayed here 5 times now and will stay here every time I visit Cleveland "

"Room neat clean..staff friendly.great customer service.."

"Booked 2 rooms at this hotel for 3 nights and when we arrived, it was closed down!!! No phone call or email or any notice whatsoever. Prepaid over $500 and have nothing to show for it. We had to book rooms down the street which more than doubled the cost of our trip. I can’t get a response from the hotel and hotels.com is supposed to be ‘looking into it’ but we’re a month past and still nothing! This is simply shameful!"