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Residence Inn By Marriott Cleveland Downtown

3.0 star property
Hotel with free breakfast, a short walk to Rocket Mortgage FieldHouse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Cleveland Downtown

Exterior
Lobby lounge
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Free daily continental breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly
The price is SAR 412
SAR 484 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Suite, 2 Bedrooms (Mobility Accessible, Tub) | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Pillowtop bed
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Pillowtop bed
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Pillowtop bed
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hotel Indigo Cleveland Downtown, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (1105)
The price is SAR 426
SAR 501 total
includes taxes & fees
24 Dec - 25 Dec
Hotel Indigo Cleveland Downtown, an IHG Hotel

About the neighborhood

Map
527 Prospect Ave E, Cleveland, OH, 44115

What's nearby

  • Rocket Mortgage FieldHouse - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 4 min walk - 0.4 km
  • Progressive Field - 6 min walk - 0.6 km
  • Rock and Roll Hall of Fame - 19 min walk - 1.6 km
  • Huntington Bank Field - 19 min walk - 1.7 km

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • Geraci’s Pizza Slice Shop
  • ‪City Tap - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

Hotel near Huntington Bank Field
Close to Rocket Mortgage FieldHouse and JACK Cleveland Casino, Residence Inn By Marriott Cleveland Downtown provides free continental breakfast, a free grocery shopping service, and a shopping mall on site. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Valet parking (surcharge), express check-out, and a water dispenser
  • Coffee/tea in the lobby, ATM/banking services, and laundry services
  • Smoke-free premises, an elevator, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 175 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds, and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3401 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar near toilet
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn Marriott Hotel Cleveland Downtown
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Frequently asked questions

Is Residence Inn By Marriott Cleveland Downtown pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn By Marriott Cleveland Downtown?

Valet parking is available for USD 39.00 per night.

What time is check-in at Residence Inn By Marriott Cleveland Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Residence Inn By Marriott Cleveland Downtown?

Check-out is at 11 AM.

Where is Residence Inn By Marriott Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 5-minute walk of East 4th Street, Rocket Mortgage FieldHouse, and JACK Cleveland Casino. Progressive Field and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 7 minutes by foot and Cleveland Station is 22 minutes.

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1005 reviews" "
Rating 8 - Good. 223 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 89 out of 1005 reviews" "
Rating 2 - Terrible. 57 out of 1005 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay downtown Cleveland!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

2/10 Terrible

Lyle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only parking option is $42.00 plus service fees to valet park. Trying to do that and check in was a real hassle. The hotel is in a great spot downtown, but the property itself is VERY outdated and is not being properly serviced or cleaned. Heck, even the elevator lights were burnt out! Upon checking into our room, it was very nasty. Not sure who thought brown was a good color choice for room couches but they all would not pass a "Bluelight Test", having disgusting white stains on them. The shower was moldy, there were cobwebs in corners and dust everywhere and even the phone to call the front desk didn't work! We used our cell to call the desk and they changed us to another room which was better but still very dated and not well kept. We were staying there in Cleveland for a company Christmas party. It was nice being able to just walk to the House of Blues from the hotel, plus there are many food options and attractions nearby. The condition of the hotel was very disappointing, considering it is a Marriott. I truly hope they re-evaluate Management there as well as give them a bigger budget to update this place. Even without renovations, you can still keep a place clean. And the free breakfast buffet? What an absolute joke! Kids before us wiped out everything. Then a lady from the kitchen comes out telling people to smile and insert positive energy into the day, only to afterwards yell and scold the entire room loudly because someone plugged in a waffle maker! Rediculous!
Stayed 1 night in Dec 2024

10/10 Excellent

AVERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amd aqesome staff.
Stayed 1 night in Dec 2024

4/10 Poor

Hanna

Traveled with family
Disliked: Cleanliness
Walkable to everything downtown. Staff isn’t very welcoming. Room was spacious but had a musty smell, pullout sofa was broke, dirty and no linens in room for it…so we had to call desk to get a rollaway and linens @ 11 at night. The blanket given for rollaway was a nasty feeling, my son wouldn’t even use it. There were dishes left in the dishwasher and the shower wasn't very clean.
Stayed 1 night in Dec 2024

4/10 Poor

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was very dirty including our room. Just so we're clear the property is old and that's okay, being dirty is not okay. The lady at the front desk was very polite during check in. There is a bar at the facility but it wasn't open. I'm not sure why you wouldn't have that open when you have a cavs game going on across the street. Very disappointing stay.
Stayed 1 night in Nov 2024

4/10 Poor

Darren

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Deanne

Stayed 1 night in Oct 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were ver professional and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the size our room. Great value. Close to the stadium and Rock and Roll Hall of Fame
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Gorgeous establishment and our suite was absolutely perfect. The staff was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time! Very convenient!
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Several dining options within walking distance and is 2 minutes from Rocket Mortgage Field House.
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Liked: Amenities
Beautiful and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Room size was good. Issue with high heat in the hall.
Stayed 2 nights in Oct 2024

6/10 Okay

Constance

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Older property needing updates. Beds were comfortable. Kitchen area not so great. No supplies and appliances were not clean. We were there for 2 nights. Probably would not go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but well kept. It is perfect access to events at Rocket Mortgage
Stayed 2 nights in Oct 2024

8/10 Good

Steven Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Older building but in good shape. Has character.
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly, our experience was horrible. At over $500 per night, I was disgusted. The room was filthy, centipede on the wall next to the bed, excessive mold in the bathroom, no remote for one of the tvs, fitted sheet wouldn’t stay on the bed, stained sheets, no sheets or pillows for the pull out couch (later got bedding but was never able to get pillows as the front desk said they had no extras), extremely creaky floors, and hair dryer from the 1980’s. The building has a lot of character but it was filthy, smelled like raw sewage, and the only elevator wasn’t working (we were on the 5th floor). The hotel also felt like a fire trap as it was a maze of hallways and corridors to our room in the far tower. Customers were lined up at the front desk complaining and demanding refunds. The hotel was sold out yet they had one person at the front desk and no additional staff to address issues (like the lack of bedding). So what was good - the morning staff in the dining room were beyond exceptional and the location was very convenient to the stadium and great restaurants. Marriott - this hotel warrants closure for a deep cleaning and remodel.
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money,excellent breakfast,quiet.Great location.
Stayed 9 nights in Oct 2024