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"Staff very friendly- however hotel needs some upgrades example lift system is confusing and long waiting time also some of the display doesn’t work Hotel looks very close to the haram but due the set up with the lifts and connected to the mall extremely busy Further rooms and bathrooms very small 3 bedroom room is like a 2 bedroom with an additional bed "

"Staff were very nice, especially Benedict and Nino at the Lounge. Breakfast was fantastic. Lovely location. We could see the Jeddah Fountain from our balcony. Enjoy our stay. "

"It was a beautiful, clean and safe place"

"Overall Good expérience "

"I like everything about it 👍"

"Better than I expected, although it is around 15/20 min walk from Al haram it was really affordable and had all the things you needed nearby. Inshallah I’ll stay here again when Allah calls me."

"It was very clean and quit, really enjoyed how quit it was and the customer service was very good "

"Had a very comfortable stay at Novotel , the room was clean and they were considerate enough to accommodate oiur last minute booking , very conveniently located in the centre of city and also not very far from the airport. I would love to visit next time!"