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Swissôtel Al Maqam Makkah

5.0 star property
Luxury Makkah hotel in Al Hajlah with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Restaurant
Family dining
Interior
55-inch Smart TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
The price is SAR 983
SAR 1,187 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View (Kaaba View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, View (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Twin Beds, View (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed, View

City view

Family Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, No View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Twin Beds, No View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Premier Twin Room, 2 Twin Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, No View (Residential)

Suite, 1 Double Bed (Residential) | Living area | 55-inch Smart TV with satellite channels, TV

Suite, 1 Double Bed, No View (Residential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Twin Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Premier Triple Room, 3 Twin Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed, Partial View (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, Partial View (Kaaba )

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed, No View

City view

Family Suite, 1 Double Bed, No View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, No View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed, No View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Twin Beds, View (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Room, 3 Twin Beds, View (Partial Kaaba view)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Triple Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Swissôtel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1009)
The price is SAR 1,226
SAR 1,480 total
includes taxes & fees
4 Jan - 5 January 2025
Swissôtel Makkah

About the neighborhood

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 10 min drive

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Al Maqam Makkah provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and a reception hall
  • Tour/ticket assistance, a water dispenser, and multilingual staff
  • Wedding services, laundry services, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1624 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 95 for adults and SAR 48 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in from 4:00 PM - 6:00 PM and 6:00 PM - 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 48 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in is from 4:00 PM–6:00 PM, and from 6:00 PM–8:00 PM. Late check-in is available during limited hours.

What time is check-out at Swissôtel Al Maqam Makkah?

Check-out is at noon.

Where is Swissôtel Al Maqam Makkah located?

Located in Al Hajlah, this luxury hotel is within a 5-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 1.5 mi (2.5 km) away.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 733 reviews" "
Rating 8 - Good. 175 out of 733 reviews" "
Rating 6 - Okay. 56 out of 733 reviews" "
Rating 4 - Poor. 22 out of 733 reviews" "
Rating 2 - Terrible. 49 out of 733 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Stayed 2 nights in Nov 2024

10/10 Excellent

Khandaker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to stay. I will certainly recommand to others. Thanks SMM.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mohammed, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Mahmoud

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
This has been the worst experience of my life. Due to a miscommunication between Expedia and the hotel, I was informed upon arrival that my reservation had been canceled, and the nearest available room was four days away. I was forced to book a room at a different hotel at a much higher rate. I will never use this hotel again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the mosque entrance
Stayed 1 night in Dec 2024

10/10 Excellent

Adel, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Omran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to Stay. Thank you.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohamed M. O.

Stayed 3 nights in Nov 2024

2/10 Terrible

Wilayat

Stayed 1 night in Dec 2024

6/10 Okay

Khadija

Disliked: Property conditions & facilities
The property is outdated honestly.
Stayed 6 nights in Nov 2024

2/10 Terrible

Javed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awkward to get around in the building and housekeeping don’t change sheets! Stains on the curtains and lamp shades.. not very 5 star as they advertise the place
Stayed 6 nights in Nov 2024

10/10 Excellent

Anam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A little difficult to find when driving but very walkable once you’re there.
Stayed 1 night in Nov 2024

10/10 Excellent

Talat

Easy location to Haram
Stayed 2 nights in Nov 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Nurul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out late but they so great they don’t charge extra I appreciate the stuff and management. Thanks all.
Stayed 7 nights in Nov 2024

4/10 Poor

Ahmad

Traveled with family and small children
Disliked: Cleanliness
Rooms were Damp and A/C faulty, kids got sick, wasn’t until night 4/5 we were moved to another room
Stayed 5 nights in Nov 2024

10/10 Excellent

Naveed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nearby
Stayed 4 nights in Nov 2024

2/10 Terrible

Waqar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The front desk is not fluent in English and the communication is terrible. The girl took somebody else while she was helping me check out. Terrible customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

bassam, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Ikramuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful start. It is easily walkable to Al-Haram. Friendly staff. Nice concierge facility staff. Overall highly recommended.
Stayed 6 nights in Nov 2024

10/10 Excellent

imran mehmood, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best kaaba view from the room
Stayed 4 nights in Oct 2024

10/10 Excellent

asim, Macungie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The best thing was that there was no rush on the elevators!
Stayed 4 nights in Nov 2024

10/10 Excellent

abdul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay for to go to pilgrimage / praying/ food everything's was excellent
Stayed 5 nights in Nov 2024

8/10 Good

Muhammad Faaiq

Traveled with family and small children
Liked: Amenities
Clean and decent size room. Excellent view of full kaaba. Breakfast was decent.
Stayed 3 nights in Nov 2024

8/10 Good

AFTAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 3 nights in Nov 2024