Located close to Alkhalil Courtyard and As-Haabee Exhibition, Hilton Suites Jabal Omar Makkah provides a grocery/convenience store, shopping on site, and 3 coffee shops/cafes. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
Free newspapers, luggage storage, and a reception hall
Meeting rooms, a gift shop, and an elevator
Guest reviews speak highly of the helpful staff and location
Room features
All 484 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge), free cribs/infant beds, and day beds
Bathrooms with rainfall showers and bidets
46-inch LCD TVs with premium channels
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
Arabic, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (SAR 230 per day)
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7 AM–11 AM: SAR 100-300 for adults and SAR 50-150 for children
2 restaurants and 3 coffee shops
1 bar
24-hour room service
Restaurants on site
Alqandeel Restaurant
Asia Restaurant
Al-Falak Cafe
Al-Kawkab Cafe
Al-Khalil Cafe
Things to do
Shopping
Family friendly
Children's toys
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
24-hour business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Day bed
Free cribs/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
46-inch LCD TV
MP3 dock
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Connecting rooms available
Desk
Free newspapers
Laptop-compatible safe
Soundproofing
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately SAR 100 to 300 for adults, and SAR 50 to 150 for children
Self parking fee: SAR 230 per day
Rollaway bed fee: SAR 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Property is also known as
Hilton Makkah Suites
Hilton Suites Makkah
Hilton Suites Makkah Aparthotel
Hilton Suites Makkah Aparthotel Mecca
Hilton Suites Makkah Mecca
Makkah Hilton Suites
Makkah Suites
Hilton Suites Makkah Hotel Mecca
Hilton Suites Makkah Hotel
Hilton Suites Makkah
Hilton Suites Jabal Omar Makkah Hotel
Hilton Suites Jabal Omar Makkah Makkah
Hilton Suites Jabal Omar Makkah Hotel Makkah
Frequently asked questions
Is Hilton Suites Jabal Omar Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Suites Jabal Omar Makkah?
Self parking is available for SAR 230 per day.
What time is check-in at Hilton Suites Jabal Omar Makkah?
Check-in start time: 4 PM; Check-in end time: noon.
What time is check-out at Hilton Suites Jabal Omar Makkah?
Check-out is at noon.
Where is Hilton Suites Jabal Omar Makkah located?
Located in Jabal Omar, this luxury hotel is steps from As-Haabee Exhibition, Souk Al-Khalil, and Alkhalil Courtyard. Great Mosque of Makkah and King Fahad Gate are also within 1 mi (2 km).
Hilton Suites Jabal Omar Makkah Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great hotel, in very close proximity to many gates to enter the Haram. Friendly staff, clean rooms, top class views too. I would recommend the main restaurant for breakfast if you can get there - the spread is much better!
This was my best hotel experience. The staff was super nice. I would especially like to thank Revana Hasanain for upgrading my room to a suite since I was traveling with my 9 month old son. I really enjoyed my stay and appreciate the upgrade
Amazing stay. Wonderful views. It would be great if there were a serviceman or guard at the entrance by the taxi stand that actually secured the property instead of sitting on his phone.
Also there was a cockroach 😭 and the AC stopped working in my room but that was brought to their attention.
There could be also be more drinking water and fountains for access.
Shakhawat
Stayed 2 nights in Aug 2024
4/10 Poor
Muhammed
Traveled with family
9 August 2024
Liked: Cleanliness, staff & service, room comfort
Overcrowded - turned away
Always stay at the Hilton but was let down this time especially after a long travel and umrah pilgrimage to do with the kids being told they don’t have a room is embarrassing and a total failure on the part of Hilton. Reservation was made in January for August stay we were messed around and moved to another hotel for one night where we got 2 single beds for 5 people. No care in the world for the customer just left on their own basically had the room for 2 hours before check out.
Hilton suites jebal omar
The hotel location is perfect Just step away from the Haram. it’s connected to Hayat and Concord with a very nice moon and dining options. We tried to check in with agentleman and appearing that the staff in the hotel need proper training on how to accommodate guests arriving early, specifically not too early, but they’re very slow and very rigid. We had to go to perform our Umra and after doing we came back and we waited for 30 minutes due to the slow staff until ahmad Hamdy interfered and he accommodate us and satisfy our waiting with our rooms. He applied an upgrade for us to compensate for the waiting and for the rude behavior of the other stuff which we were really thankful he’s a real gem that the hotel need to stick to and Appreciate. the lobby is nice compared to other hotels around. There is nice Saudi coffee in the lobby provided to guests. We were upgraded to two-room suite which is classic and spacious as well for four of us.
we had room dining the ribeye steak and pizza were nice.
Next Day we checked out very early with Yasser who was so nice as well and made our life easy