Hotel Pullman ZamZam Makkah

5.0 star property
Indulge in international cuisine for breakfast or dinner while surrounded by Makkah’s rich history. Discover an oasis with sustainable luxury that welcomes you warmly.

Choose dates to view prices

Photo gallery for Hotel Pullman ZamZam Makkah

Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Spa
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Classic Room, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 799
SAR 965 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

Classic Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Twin Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 70 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Classic Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 55 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 3 Twin Beds

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

Classic Accessible, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Deluxe Room, 2 Double Beds (Haram View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Twin Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 7
  • 1 King Bed

Classic Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 45 sq m
  • Sleeps 6
  • 2 Twin Beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 4 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 1 min walk
  • Great Mosque of Makkah - 2 min walk
  • King Fahad Gate - 4 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 6 min walk

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الطازج - ‬1 min walk
  • ‪الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Abraj Al-Bait Towers and Kaaba are located near Hotel Pullman ZamZam Makkah, which provides a shopping mall on site, a coffee shop/cafe, and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and conference space.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Meeting rooms, ATM/banking services, and an elevator
  • Laundry services, a 24-hour front desk, and a porter/bellhop
  • Guest reviews say great things about the breakfast and location
Room features
All 1315 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 400 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Al Zahra
  • Al Yasmine
  • Tea Garden

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1076 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001442

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is Hotel Pullman ZamZam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of 21 Safar 2025, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on 24 Safar 2025 start from $257.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pullman ZamZam Makkah?

Valet parking is available for SAR 400 per day.

What time is check-in at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. Early check-in is available for a fee of SAR 400 (subject to availability).

What time is check-out at Hotel Pullman ZamZam Makkah?

Check-out is at noon. Late check-out is available for SAR 400 (subject to availability).

Where is Hotel Pullman ZamZam Makkah located?

Located in Al Hajlah, this luxury hotel is steps from Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.

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Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 341 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 117 out of 1003 reviews
Rating 2 - Terrible. 170 out of 1003 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

hassan Aly Hosny Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Aklima

Liked: Staff & service, property conditions & facilities
I will come back aging inshaAllah is very good and comfortable love to stay in zam zam hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service! We enjoyed our visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jan 2025

10/10 Excellent

pulok

Liked: Cleanliness, staff & service
Happy to staying there
Stayed 2 nights in Jan 2025

8/10 Good

Imtiaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location,
Stayed 4 nights in Jan 2025

10/10 Excellent

Hesham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel for Umrah
Stayed 3 nights in Jan 2025

10/10 Excellent

ITRET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in and late check out was really appreciated given our situation. Nice breakfast too
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the grand mosque was unparalleled
Stayed 3 nights in Jan 2025

8/10 Good

Majed

Liked: Cleanliness, property conditions & facilities
On the door of the Haram Mosque very convenient stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and comfortable with great staff. Love always staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Nantu

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 7 nights in Feb 2025

10/10 Excellent

Suleyman Turgut

Liked: Cleanliness, staff & service, amenities
Excelent locarion to Harem
Stayed 2 nights in Jan 2025

10/10 Excellent

Akil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to masjid Al Haram. Had a great stay thank you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mizanur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhamdulillah everything is great
Stayed 3 nights in Jan 2025

10/10 Excellent

Baharul

Excellent
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Mushtaq

Liked: Cleanliness, staff & service
Excellent customer service.
Stayed 6 nights in Jan 2025

8/10 Good

Masood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on good location , the bedroom size is ok , but the washroom is too small
Stayed 4 nights in Jan 2025

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location
Stayed 3 nights in Nov 2024

10/10 Excellent

Nasar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Mr. Rami was very helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel management and staff doing a fantastic job bearing in mind that the place never sleeps. It's amazing to carry out all the maintenance and provide service nonstop. Well done and thank you All.
Stayed 2 nights in Jan 2025