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"Put balloons in our room as they knew it was our son's birthday"

"Excellent location, premises and customer service…."

"The Apex staff were excellent and helped us celebrate a special wedding anniversary. They were very kind and thoughtful. Made us feel welcome as well as our other fellow family members. The room was fantastic, spacious. Excellent facilities. Highly recommend. "

"Perfect location!!!! Only negative feedback would be the walls are very very thin so you can hear every noise from the corridor and rooms next door "

"Great staff. Thank you, Alice."

"Lovely hotel. Prime location. Stayed here twice. Will stay again. "

"My wife and I stayed here for a long weekend for our anniversary. I called ahead to request a high floor with a view and they really came through with one for me. We were overlooking the Tower Bridge and had a nice bottle of brut with some macaroons to enjoy, along with a nice note asking us to feel at home. My only gripe would be the elevator in the morning. Sometimes it would take 15 minutes to get to the lobby. Other than that, great location and warm, welcoming staff. "

"great location and reasonable priced"

"Basic but clean room in a very convenient location. Staff are very pleasant and helpful"