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"Great for families or 2 couples, close to train ans surrounding venues for food etc"

"Location was great... Management was horrible! Their advertisement falsely stated that there was laundry on the property. The apartment smelled of sewage. The window ledge fell on my foot, twice. For a seven days stay, they gave me two towels. I had to go out and purchase more toilet tissue, trash bags, and paper towels. House keeping came and bought air freshner for the sewage smell and that was it. I wouldn't recommend this place to a homeless person... Absolutely horrible... "

"It was very welcoming The area was amazing The apartment was superb "

"Terrible, awful and unprofessional. Check in instructions not received until 4 hours after check in, and incorrect check in codes given before this when we called the customer service. Had to send email address over message three times (why were check in instructions not sent via messaging?). 2 windows whistling like mad all night and hardly slept. The apartment was boiling, in December we were overheating. Regarding the check in and sorry state of the accommodation we were promised a call back...

"Easy access to London"

"Good stay with all furnished properties. Was quite and had privacy. "

"We stayed in a different room from the one I booked. It was smaller than I thought it would be, but we made it work. The kitchen was great, it includes a washer but no dryer. The area is charming and easy access to public transportation. A wonderful car service is not to far and very reasonable."

"They contacted me at 11.30pm the night before our stay to cancel with an apparent leak. Have not been able to contact them since. Trying to sort out a refund as I had already paid. Had to sort out alternative accommodation through another booking agent at 1am the morning of my London stay. Avoid at all costs. "

"The keypad door of the apartment (Flat B) is tricky and often doesn't work. We usually have to try several times to open it. This can be a bit unsettling, especially the first time you try to enter, as it's unclear whether the issue is with the password or the lock."