Find Shopping Hotels in West Drayton

"Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being ‘they’re doing something in the kitchen’ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too..."

"Very convenient for our stay. The staff was excellent and the bed was very comfortable. The only item was the shower wasn't very warm. "

"They sent me to another hotel, without paperwork. "

"Superb accommodation. Tom, the host was very accommodating. He left a voice message in my phone if ever we will arrive late. Then I also received an email. To our surprise he let us stay in a very spacious room. An upgrade and it did not affect the payment that we booked. Thanks so much for making our stay very memorable."

"Loved staying there , very quite "

"Quick stopover in London after flying into Heathrow before heading off again the next morning. Convenient property near to the airport offering good value for money. Friendly staff and service, rooms were clean and tidy. "

"Great place for a night or two before the airport. Clean room, great staff. "

"Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service"