Find Shopping Hotels in West Drayton

"Indian restaurant closed which was disappointing as this was a determining factor in my decision to stay. Explanation being ‘they’re doing something in the kitchen’ but not communicated at any point in the booking process. Also never mentioned gym or pool during check in so maybe that was closed too..."

"This hotel is connected to terminal 5 at Heathrow. We spent 2 nights in order to visit some friends before traveling back home. The hotel is clean with large beautiful rooms. Breakfast is expensive so we walked to Terminal 5 and had a continental breakfast at the coffee place inside. It was nice watching planes take off and sipping coffee with our rolls and fruit. One night spontaneously jumped on the underground which is in the Terminal and made our way into London. Easy and convenient. ...

"They sent me to another hotel, without paperwork. "

"Our host, Tom, was very generous with his wonderful knowledge and tips for London! This place allowed easy access to train into London and felt very safe when we walked back after returning at night. Very comfortable and well appointed - even had daily room servicing! Beds were very comfortable with excellent linens! "

"Very nice airport hotel. Great dining. "

"The checkin team were very friendly and helped explain my options for getting to the airport the next morning! Highly recommend if you’re looking for a place close to the airport"

"the enviroment "

"Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service"