Find all hotels by Best Western in West Covina, CA from SAR 367

"Like the property "

"It looks like a lovely hotel. The staff was very helpful, especially the people from the valet service. They are very respectful and approachable. they always smile for you."

"The staff was friendly, helpful and understanding. The location was walking distance to everything i needed to get to and easy walk to public transport. Lots of food options around and CVS so close! 20 minute walk to 2 museums and the music hall. It was just perfect for what I needed! I did even more than i expected to because of the location! 😊"

"Very enjoyable experience. Comfortable room."

"Loved the lobby and the room. Nice and clean. "

"Loved that the bar area looked alive and fun. Loved that it had some good and nice restaurants very nearby. "

"I loved the property and the staff associated with the hotel was mostly friendly and efficient. I was offered a late check out upon arrival- which was great given the conference am session i had prior to check out. Ms. Hernandez on the cleaning staff was extraordinary as were the doormen/valet! The Starbucks was conveniently located and team worked quickly to get everyone taken care of (although they didnt have all Sbucks products). A few minor points that detracted from my overall experience I think are worth noting as a business/frequent traveler 1. It was inconvenient to not be able to sign restaurant, specifically the Bonaventure Bar/Brewery and convenience shop- located on the main floor- items to the room. Apparently, even though these places shared the hotel name and were in close proximity to lobby offering the only options for a hotel guest at the pool or in need of toiletry items, they were separate from the hotel. The staff didn't seem to be held to the same standards of friendliness and efficiency as the hotel staff. The Bonaventure Bartender in particular was not a good representative of Bonvoy Marriott standards. 2. The grounds were lovely w/the exception of a huge eyesore between the pool, brewery+ outdoor gardens- storage/trash all around. 3.be amazing to offer f&b service at pool. 4. Spotty unsecured wifi bad for business traveler. 5.Prime Steakhouse closed multiple nights of biz conference- disappointing."

"Everything is good"

"It was very beautiful. Loved it so much. Will come back. "