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"Unparalleled hospitality at this small onsen ryokan. The staff was beyond helpful in preparing for our trip, with thorough explanation regarding arrival and excellent communication. They were super flexible about holding bags before check in and after check out while we explored. The inn is a little tucked away from main restaurants and shops but taxi was easy and cheap and we could walk to the really delightful gora garden and craft house. They prepared a delicious multi course dinner accommodating a food allergy to gluten, a vegetarian, and teen dietary preferences and an interesting and generous traditional breakfast for our family. The dinner was the best meal we had in two weeks in Japan! The onsen facilities were so clean and it was a delightful experience. It was easy to sign up for private time for our group in both the evening and morning in both the indoor and outdoor onsen. Beds were really comfortable (best in our two weeks!) with nice in room amenities including flower tea. This was such a wonderful experience. We would feel fortunate to return!"

"A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen"

"Private onsen was amazing and the food was delicious!"

"The breakfast buffet and massage was amazing!!! Highly recommended. There is a personal and share hotspring bath but they were indoors. There is a heated foot bath outdoors near the firepit which was nice "

"Beautiful property! The kaiseiki meal was top notch, the onsens were beautiful. I just wish the inside baths could have differing temperatures instead of having similar temperatures (would have been nice if one was even hotter). "

"Directly opposite the train station and maybe a 5 minute walk. The views from our room were stunning and there was loads of space (we had room to open 4 large and 4 small cases)"

"Nice property, Very high tech"

"Amazing place "

"The hotel was very cool and I really enjoyed the decor and amenities. The breakfast was fabulous. I especially enjoyed hot springs at the hotel. "