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"Outstanding customer service."

"The room was always too cold"

"Great location but the hotel could use some updating and the service was just okay. "

"The room service staff need to be trained in room cleaning protocol, use of tools for saperate space in the room. The room had a poor odour even after cleaning staff did their job, room decor and furniture has to revamped to give a fresh good feel. The price is a good driver, some training of the staff will help improve the stay experience."

"I liked everything, but the most location, you can walk to everything important or take a taxi for 5 $. Highly recommended..."

"Fantastic property "

"The full access to their spa was awesome. The reception desk was kind to offer me the spa access while waiting for my room for checking in. Taking a shower after a long flight and a warm weather makes a world of difference to your comfort level. The room is nicely appointed, clean and designed with care. The hotel conveniently offers currency exchange for travelers and their hotel is near the must see places in Recoleta such as the Cemetery, and El Ateneo Bookstore. There are plenty of stores...

"good"

"good place"

"A beautiful property with helpful reception and concierge. Some of the rooms could use a refresh and the breakfast buffet could use a few more healthful options, but otherwise everything was very good. This review is based on two stays. "

"Excellent value for the price "

"Our room was quite large and very clean. We had a lovely balcony. "