Find Shopping Hotels in Sunderland

"arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away "

"Lovely stay for my daughter’s 16th birthday. Fab location and hotel is fab. Pool is clean and child friendly. "

"Nice relaxed loved it"

"We have just enjoyed a wonderful stay at the the Copthorne hotel for my birthday. When we checked in i was over the moon to hear that we had been upgraded to a suite.It was beautiful, wonderful view from our window. Breakfast was lovely. Staff so friendly. I enjoyed this all so much .A big thank you. "

"I've stayed here before a few times with my partner and recommended it for the girls trip and as usual did not disappoint. Staff are friendly and service is quick and efficient as you would expect, all round successful trip :) Will definitely be staying again!"

" A modern hotels no frills, clean comfortable and easy. Only wrinkle was they ask for a card number and expiry for other charges. I don’t carry plastic cards any more. I could get it from an app but the woman in front of me had to get a flat mate to find hers and then get sent a photo. "

"Great property friendly staff and comfy beds."

"Amazing trip we booked due to last minute cancellation of our flight to Dublin. It was my partners birthday so sorted something very quickly. Staff were great, suite was great can’t complain one bit . "

"Stayed here for one night on business. Great rate for the night. Check in great. Room fantastic with a bit of wow factor upon entering. Very clean, comfy bed. Swimming pool fantastic. Fusion restaraunt food lovely but service not great. I was approached almost as soon as i sat down for food ordering but i hadnt seen the menu yet so i asked for 2 minutes. 15 minutes later a server came and apologised for the wait. Which at least she acknowledged i was waiting. Food came, lovely and tasty, but noone checked on me to see if everything was okay with my meal. Then when i finished my meal i waited for what felt like forever for someone to clear my plates. When someone finally came over i just asked for the bill and didnt even wait for my plates to be cleared. Just a bit of advice, when there is a solo female traveller eating on her own, she may not feel comfortable waiting around for so long. This doesnt bother me but i do know colleagues and friends who sometimes may feel vulnerable because travelling on business and just wants to eat and leave. This was not possible for me and i was left for around 45 minutes longer than needed. I did try to catch the servers eyes but they genuinely did not look in my direction at all. So felt a little overlooked. Bit of a shame."