Find Hotel with a Concierge in Springfield, MA

"The staff was awesome from the check in to the parking"

"Love Northampton so much!! The hotel is wonderfully historic, staff were lovely!"

"We had a great stay. Would definitely recommend "

"We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again. "

"A lovely hotel with excellent staff."