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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry
The price is SAR 291
SAR 333 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Springfield West Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
8.0 out of 10, Very Good, (1001)
The price is SAR 351
SAR 402 total
includes taxes & fees
24 Dec - 25 Dec
Best Western Springfield West Inn

About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 8 min walk
  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course, and a terrace. Active travelers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, free newspapers, and a front-desk safe
  • Tour/ticket assistance, 3 meeting rooms, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Ziplining

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 297 out of 1002 reviews" "
Rating 8 - Good. 258 out of 1002 reviews" "
Rating 6 - Okay. 197 out of 1002 reviews" "
Rating 4 - Poor. 128 out of 1002 reviews" "
Rating 2 - Terrible. 122 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brianna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in, I had asked politely for the news to be muted since the volume was high and specking of laws changing on the topic of having sex with an incapacitated body while I was with my 12 year old son. My request wasn’t received well and had to ask a second time for the audio to be muted and not just turned down as the associate did after the first time I asked. The cleanliness was awful. Woke up to a cockroach on the shower door. Odor of mildew or mold was present in the bathroom. Solicitors were present when leaving the hotel also. Overall terrible experience. I’ll never book there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Madan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Clean quiet good breakfast
Stayed 2 nights in Nov 2024

2/10 Terrible

Kerry

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not SAFE! They have a section that is used for a HOMELESS HOSTILE, there was excessive drug use! The smell of Marijuana in my nonsmoking room was ridiculous. Very suspicious behaviors going on outside with a huge presence of car dates and workers in the lobby trying to pay cash for rooms! UNNACCEPTABLE!!!
Stayed 1 night in Nov 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right next to the freeway, which normally is not a problem but this was next level. It was hard to find off the highway as it was divided and the turn/signage was not well marked, however it seems like the entire area was like that. Decent breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia, Fayetteville

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service
Poorly insulated for sound. Road noise and high winds very loud. Staff all very helpful and welcoming. Getting to the Inn is incredibly confusing for someone not familiar with the exit to rte 5 from 91 north
Stayed 4 nights in Nov 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stated multiple times now to visit our son at college UNOH. Love that we can walk to trendy restaurants instead of the chains. Large rooms, clean and kind staff
Stayed 2 nights in Nov 2024

6/10 Okay

Edith

Traveled with family
Liked: Staff & service
The breakfast was cold. The warming tray did not keep the breakfast hot. Same breakfast during the week. Little variety.
Stayed 3 nights in Nov 2024

10/10 Excellent

Santo

Stayed 1 night in Oct 2024

8/10 Good

sabine

Traveled with family
Liked: Staff & service, amenities
The staff at this hotel was great the hotel was dirty around the edges, in the stairwell, and the bathroom still had someone else's dirt
Stayed 1 night in Nov 2024

2/10 Terrible

francisyosuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mark, Boscawen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The breakfast was good, a little over cooked. Wish the lights outside the windows could have been turned off or just lighter, and even with the curtains closed it was still light in the room.
Stayed 2 nights in Nov 2024

2/10 Terrible

Krysti

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start my stay the woman at the front desk was extremely rude. When we got to the room the towels were dirty, the base of the bed was dirty and had white stains, the door didn’t shut, the sliding door was paper thin, there was no vent in the bathroom. Then there was an indoor pool that I got for the kids that was “closed for the season” which made no sense. None the less I will never stay here again!
Stayed 1 night in Nov 2024

2/10 Terrible

Ruan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
reused bed and pillows, you could tell they were so crumpled! stain on the sheets! hair on the bathroom floor, dirty shower glass, not cleaned and full of stains! greasy microwave, balcony door very difficult to move! I stayed because I could only book a reservation at another hotel…
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lacking but in all other areas we had a pleasant stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Rich

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
Check in was fine, got the basic information we needed. When I walked into our guest room it sounded like a window was open. Later found out that the sliding door to the balcony was off its track or the building had settled and the door did not close all the way at the top and was very drafty, it was very noisy b/c it faced the main road. The lighting wasn't great and one of the desk lamps didn't work or possibly didn't have a bulb. It was otherwise clean enough and a place to stay, but better, more modern locations might be available elsewhere closer to where we needed to be. When I was in/out in the morning the desk clerk was on her cell phone on a personal call and didn't acknowledge me when I passed the desk twice while nobody else was in the lobby. All and all it was affordable but I know they could do better with the facility and was a bit outdated.
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service
Staff was friendly and breakfast was good. Room looked a bit worn but was clean. Price was much lower than other area hotels and it met our needs and was a good value for the cost.
Stayed 1 night in Nov 2024

2/10 Terrible

Myeong Hyun

Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property really needs some remodeling as soon as u go towards your room area it begins to feel like your in a very sleazy motel
Stayed 1 night in Nov 2024

2/10 Terrible

Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Geisilani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very close to the Interstate. Although we booked well in advance we were allocated a room on the side closest to the road. Noise and light from the side of the building did disrupt sleep. The rest of the experience was good
Stayed 1 night in Oct 2024

8/10 Good

Virginia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had room on upper floor, w/ a small balcony. Coffee/ pot in room w/ all necessities, good basic breakfast (no fruit though). Plenty of parking. Not fancy, but pleasant enough, & friendly staff.
Stayed 2 nights in Jul 2024

8/10 Good

Tracey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All in all it was ok but definitely needs some TLC in rooms snd surrounding areas
Stayed 1 night in Oct 2024

4/10 Poor

Dana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk woman, Maria, was so sweet. Property itself was dirty and noisy.
Stayed 2 nights in Oct 2024