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"This hotel was in an excellent location and we had a good check in experience. The convenience of the hotel to the shopping area, train station and cabs was excellent. We would happily stay here again."

"After reading all the negative reviews I was unsure but don't believe everything you read The hotel is amazing and hard working staff where nothing was too much trouble Very convenient for sightseeing and walkable plenty to see and do within the hotel even looking at the lobby was informative and beautiful to look at."

"Amazing!! Service here is second to none. Absolutely love this hotel and always choose it for my trips to Liverpool "

"Have stayed here before, not disappointed again this time. Would definitely recommend a stay here. Very friendly staff clean hotel, breakfast good, convenient for everything in Liverpool. Will be back."

"Very friendly staff. Lovely room with two double beds. Would definitely stay again, perfect for early flight the next day."

"My room was fantastic. The bathroom is a little dated, but the room and bed were very comfortable. The breakfast is almost certainly the best in Chester and the staff are great."

"Allowed to check in early. Had to pay for parking but we were given an extended time free of charge. All the staff were super friendly and helpful. Gym was excellent for a hotel. Pool was lovely and clean! Breakfast in the morning was great and excellent service. Hotel is slightly dated but has an old school vibe so it suits it. All amenities available in the room. Comfortable nights sleep "

"Excellent "

"Great location! Very comfortable bed"