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"Room was a little on the small side. Other than that the hotel is fantastic. The location is perfect. Would definitely stay again "

"Great hotel with great service. The rooms are nice and the morning breakfast buffet is very good with several options."

"Really excellent staff and very comfortable room for a reasonable price. We only stayed one night so didnt have any breakfast or dinner at the hotel but would definitely come back and try next time."

"Best hotel in London. I’m definitely staying here next time."

"It was convenient to so many places. Just lovely. If I had one suggestion for your American guests. Please make it easier to get ice. I was told it would be brought up even though I didn't mind waiting. I waited for about an hour and a half. When it still didn't come, I had to forget it because I'd be late for a tour. "

"This hotel was perfect for our stay, big comfy room, nice bed linen,modern clean shower room with nice fluffy towels! Just a bit too warm with the window closed against the noise, but a good fault!! The bar is comfortable and spacious with the nicest staff and great coffee. Good snacks too. Helpful reception . Suited us very well, plenty of places to eat nearby. Would definitely recommend it and we would stay again, thanks everyone. "

"A fab stay at the Cumberland! Immaculate, friendly staff and just an overall nice vibe. Great area. Quick check in and out. Would highly recommend. "

"the staff are always friendly and helpful"

"Thank you to mohammed who gave me wonderful support and assistance after i had a very stressful event whilst visiting a london theatre and bar. When i returned to the hotel his calm and sympathetic support was outstanding. Five star service 👌 "