Find all hotels by Ascott in Southern Islands from SAR 854

"Very clean , rooms very spacious, staff lovely "

"Excellent place to be for 2 nights stay…location is great!"

"Lovely service, super clean"

"The room was amazing with a balcony overlooking Clarke Quay"

"We recently stayed at Village Hotel Sentosa as a family with a baby. While the cleanliness of the room was generally acceptable, we felt that some aspects of the facilities and service could be improved. Unfortunately, there was a major water supply disruption during our stay, which made it very challenging—especially with an infant. Initially, we were also informed that baby essentials like a crib and baby bathtub were unavailable, which was surprising given we were traveling with a young child. That said, once we highlighted the safety concerns and raised our feedback, the hotel took steps to address the situation. They offered compensation in the form of a complimentary night and breakfast for two, and they arranged support from their sister hotel to provide the baby items we needed. We appreciate the eventual service recovery, but we believe the experience could have been smoother if these basic needs had been proactively addressed earlier. Also while water shortage to provide the necessary water bottle with water and provide water wipes for temporary water shortage during 7pm which is dinner period. Overall, it was a mixed stay, with room for improvement in guest readiness and responsiveness—especially for families."

"Carlton hotel is in the heart of where you want to be! Reasonably priced with great amenities, it was one of the best hotels to stay at in Singapore."

"Lovely"

"Checking in was very easy and even though we got there a little early we were able to visit the shopping center near it to have some food while we waited which was very nice. The room was clean, had everything we needed, and the mrt entrance was close and very convenient. "

"Very good location Freindly staff "