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Shangri-La Singapore

5.0 star property
Luxury Singapore hotel in Tanglin with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Singapore

3 restaurants, Italian cuisine
Family Suite (Themed) | View from room
Lobby
Exterior
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
The price is SAR 820
SAR 983 total
includes taxes & fees
11 Jan - 12 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Garden Wing Deluxe Family Terrace Twin

Premium bedding, down comforters, minibar, in-room safe

Garden Wing Deluxe Family Terrace Twin

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Down duvet
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family King

Deluxe Family King | Premium bedding, down comforters, minibar, in-room safe

Deluxe Family King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Family Room, 2 Twin Beds (Deluxe)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La) | Premium bedding, down comforters, minibar, in-room safe

Suite (Valley Wing Shangri-La)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 348 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Garden Wing Deluxe Family Terrace King

Premium bedding, down comforters, minibar, in-room safe

Garden Wing Deluxe Family Terrace King

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Themed)

Family Suite (Themed) | Premium bedding, down comforters, minibar, in-room safe

Family Suite (Themed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow menu
2 bedrooms
Premium bedding
  • 72 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Horizon Club)

Junior Suite, 1 King Bed (Horizon Club) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed (Horizon Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
Pillow menu
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony | Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Premier Suite, Balcony

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 137 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Suite, 1 King Bed

Garden Wing, Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Suite, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Suite, 2 Twin Beds

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 81 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 238 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Tower Wing, Grand Suite

Tower Wing, Grand Suite | Premium bedding, down comforters, minibar, in-room safe

Tower Wing, Grand Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 250 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Valley Wing One-Bedroom Suite

Valley Wing One-Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

Valley Wing One-Bedroom Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Valley Wing, Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Valley Wing, Deluxe Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Tower Wing, Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Horizon Club, Deluxe Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Wing, Deluxe Room, 2 Twin Beds, City View

Garden Wing, Deluxe Room, 2 Twin Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Deluxe Room, 2 Twin Beds, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden Wing, Deluxe Room, 2 Twin Beds, Pool View

Garden Wing, Deluxe Room, 2 Twin Beds, Pool View | Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Deluxe Room, 2 Twin Beds, Pool View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Tower Wing, Suite, 1 Bedroom

Tower Wing, Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Tower Wing, Suite, 1 Bedroom

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Deluxe Room, 1 King Bed, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View | Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Deluxe Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Valley Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Pillow menu
Separate bedroom
  • 38.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Pan Pacific Singapore

Pool
Spa
Kids pool
Free WiFi
9.2 out of 10, Wonderful, (1057)
The price is SAR 985
SAR 1,181 total
includes taxes & fees
26 Dec - 27 Dec
Pan Pacific Singapore

About the neighborhood

Map
22 Orange Grove Road, Singapore, 258350

What's nearby

  • ION Orchard - 13 min walk
  • Orchard Road - 3 min drive
  • Singapore Botanic Gardens - 3 min drive
  • Bugis Street Shopping District - 5 min drive
  • Mustafa Centre - 6 min drive

Getting around

  • Orchard Station - 14 min walk
  • Kempas Baru Station - 31 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Muddy Murphy's - ‬8 min walk
  • ‪Hua Ting Restaurant - ‬7 min walk
  • ‪Winestone - ‬10 min walk
  • ‪Shang Palace - ‬1 min walk
  • ‪Fudebar - ‬10 min walk

About this property

Shangri-La Singapore

Luxury family-friendly hotel near Orchard Road
Near Singapore Botanic Gardens, Shangri-La Singapore provides a poolside bar, shopping on site, and a coffee shop/cafe. Indulge in a hot stone massage, reflexology, and a body scrub at the onsite spa. Be sure to enjoy Italian cuisine and al fresco dining at the 3 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Shangri-La Singapore also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and 3 outdoor tennis courts
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff and location
Room features
All 747 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Highchairs, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 43 for adults and SGD 21.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Frequently asked questions

Does Shangri-La Singapore have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Singapore?

As of 21 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at Shangri-La Singapore on 11 Muharram 2025 start from $261.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Singapore pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Singapore?

Self parking is free at this property.

What time is check-in at Shangri-La Singapore?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Singapore?

Check-out is at noon.

Where is Shangri-La Singapore located?

This family-friendly Singapore hotel is located in a shopping district, within 1 mi (2 km) of Orchard Tower, Orchard Road, and Singapore Botanic Gardens. ION Orchard and Lucky Plaza are also within 1 mi (2 km). Orchard Station is 14 minutes by foot and Stevens Station is 15 minutes.

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1005 reviews" "
Rating 8 - Good. 179 out of 1005 reviews" "
Rating 6 - Okay. 44 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was delivered promptly. Hotel is very kids friendly too
Stayed 2 nights in Dec 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small and irregular in shape. Most other amenities in living room and bathroom are complete.
Stayed 2 nights in Dec 2024

8/10 Good

Dipesh

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were unsure about how to use the rewards and as a result we were not able to make full use of these.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Nilli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. It is fabulous and we love it! We have been here twice and will be coming again!
Stayed 7 nights in Oct 2024

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. On arrival, the check in was good. Room was large and well appointed with a decent bed and shower. I had a view of the car park/road which wasn't great. The breakfast was outstanding with every variety you could think of. The lounge on the other hand was poor and very few vegetarian options. The location is ok, but a little far from the metro and the hotel is now a little dated maybe compared to some of the other options available at this price point. Overall, I really like my stay and would recommend the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret Ying Ting, Vancouver

Stayed 7 nights in Oct 2024

2/10 Terrible

Aaron, Pyrmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get the gold membership upgrade nor the late checkout. As a Gold member of expedia this is the standard that I expect to receive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and grounds. Not close to MRT but there is a shuttle bus in the day every hour.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always my favorite. Everything is perfect. Exceptionally there are so few doormen. Usually there is only one . Customers are being dropped off in car queues. And sometimes there is no body at door to take care of customer luggages. Anyway it is still one of my favorite hotels.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities
sauna gym is first class excellent breakfast buffet clean and good view room
Stayed 4 nights in Oct 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geat doormen at the front: pleasant, helpful and friendly. Great ambassadors for the hotel. We always enjoy our stays here and will be happy to return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful, the paid upgrade to club tower was not worth it but otherwise our stay was very pleasant especially with the landscaping of multiple fish pond, garden areas, and walkways throughout the property.
Stayed 1 night in Oct 2024

10/10 Excellent

Noemi

Liked: Property conditions & facilities
Cleanliness
Stayed 3 nights in Oct 2024

4/10 Poor

Risa

Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location only a 5 minute walk to Orchard Road , The Shanghai -La experience was amazing , staff very friendly and professional. I stayed in the Garden Wing the room was 1st class With an out look to the pool . Thank You 👍
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Absolutely brilliant. An incredible stay .
Stayed 4 nights in Oct 2024

6/10 Okay

Julien Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel as what you will expect for a 5 star hotel. Very busy reception seems very popular. Staff are great. Facilities are more than you asked for. However, I didn’t receive any VIP benefits. Nothing at all. No perks, no room upgrade. I even asked for late checkout but they also denied.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy Shangri La in Singapore. Resort feel in central location.
Stayed 7 nights in Sep 2024

8/10 Good

Yu Wern

Stayed 3 nights in Sep 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent but some distance from the attractions, with limited public transport access. So, using taxis, which are plentiful, is a must. Unfortunately, at checkout the VIP discount was not applied and required me to request it. We will definitely return as we both enjoyed the hotel immensely.
Stayed 3 nights in Sep 2024