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"The staff are all ways friendly and helpful "

"Great location "

"Great hotel for a city stay. Attentive staff, quiet and comfortable rooms & great location for all the sites of Chester. "

"Wonderful hotel with very friendly and informative staff. We stayed just one night but would be happy to stay here again if we visit Chester again."

"Friendly helpful staff Clean comfortable room Lovely breakfast"

"Arrived prior to check in time , we knew room would’ve ready which wasn’t a problem. Able to leave luggage behind reception. Parking was payable when leaving your car, just scan the QR code at the machine. Able to sit in the bar and watch the comings and goings at Chester Rail station which is directly opposite the hotel. The bus stop for local buses & the hop on hop off bus tour of Chester is out of the hotel and to the left, literally a minute walk. Once checked in (our room was 1705) which is on 7th floor of the newer part of the hotel. My only gripe is there is only 1 lift and it was very slow. Great artefacts on display everywhere. Room was decorated very well, large bed and separate bath and shower. Some of the sealing at the bottom of shower could do with some attention, but apart from that there were no problems. Breakfast was very good, plenty of choice. We ate dinner in the restaurant on the Sunday night which had plenty of choice and was delicious. I would recommend booking dinner though. We were informed we would t need to book as wasn’t very busy, however when we went to eat we were turned away as we hadn’t booked. They did fit us in though eventually. Sunday night we had drinks in the bar. My tipple is a NZ Sauvignon Blanc but only able to purchase a bottle as they didn’t sell it by the glass, disappointingly they had none chilled. Would definitely recommend this hotel. "

"Check in was quick and detailed at the same time. Our room although slightly dated was fulled equipped and plenty big enough. Very clean also."

"Spar facilities and the restaurants lovely staff "

"My partner and I stayed in the hotel for one night on Easter Sunday with dinner, bed and breakfast. The room was only the standard category, but was very spacious and had excellent amenities. The rainforest shower was particularly good. One thing I would say is the walls are quite thin so you can hear noises in adjoining rooms. The restaurant was very nice and on a Sunday evening they offer a carvery, with very few alternatives (on fish dish; two vegetarian) I really enjoyed the recovery, however, my partner would’ve liked to have had something from the normal menu. Breakfast was also excellent, although I do find it a bit of a liberty when a four star hotel, which is already charging premium prices, charges extra for non-buffet dishes (such as eggs Benedict) The pool and sauna area was excellent and I also used the gym which was very good. We particularly liked the outside garden area where you could sit after using the facilities, this is really nice when the sun is out. All in all, it was lovely and we will definitely stay at the hotel again when we are in the area. "