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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is SAR 410
SAR 477 total
includes taxes & fees
24 Nov - 25 Nov

Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Pool
The Wild Pheasant Hotel & Spa
Spa
Pet friendly
Parking included
Free WiFi
8.4 out of 10, Very Good, (532)
The price is SAR 346
SAR 405 total
includes taxes & fees
8 Dec - 9 Dec
The Wild Pheasant Hotel & Spa

About the neighborhood

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 2 min drive - 2.0 km
  • British Ironwork Centre - 8 min drive - 10.1 km
  • Chirk Castle - 11 min drive - 6.7 km
  • Llangollen Bridge - 11 min drive - 14.4 km

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe, and a garden at Lion Quays Hotel & Spa. Treat yourself to aromatherapy, a massage, or a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Modern European cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and 3 outdoor tennis courts
  • Express check-out, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 82 individually decorated rooms have perks such as 24-hour room service, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Free infant beds, electric kettles, and heating

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Waterside
  • Nicos Brasserie
  • Cafe Ash

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lion Quays Hotel & Spa?

Self parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Check-out is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 1 mi (2 km) of Lion Quays Spa and Pontcysyllte Aquaduct. Park Hall Stadium is 2.9 mi (4.7 km) away. Gobowen Station is 27 minutes by foot.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 269 out of 644 reviews" "
Rating 8 - Good. 186 out of 644 reviews" "
Rating 6 - Okay. 95 out of 644 reviews" "
Rating 4 - Poor. 59 out of 644 reviews" "
Rating 2 - Terrible. 35 out of 644 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and restaurant. Food and service in the restaurant was fabulous. The leisure area was lovely although half the jacuzzi wasn’t working. The walkways at night from the spa area need to be lit up as it was quite dangerous. Room was comfortable. Some shared areas look like they need refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

Borja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Hotel. The room was very clean and nice. The facilities were very nice and also very clean. The meal at the restaurant was VERY nice and reasonably priced. I would definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Ayesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room walls aren’t sound proof, could hear the person in the next door snore other than that it’s really nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

2/10 Terrible

Leela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Amir

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has no WiFi in the rooms. Lobby has very fast WiFi, but 40ft away from the lobby - in the room itself there was no internet accesss. Also, in the bathroom there was an electric towel radiator and mirror with a light - but no one in the hotel knew how to switch on these items??
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Amenities
Beautiful surroundings
Stayed 1 night in Sep 2024

10/10 Excellent

Mish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, lots of parking, room clean, bed comfortable, dinner very good. TV and WiFi great, able to plug our Roku in easily. Shower a bit dribbly, bed top cover stained and torn. Overall, excellent.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Alison

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate dinner at the hotel and the food was dreadful. We were then significantly overcharged. When we challenged this the waitress was rude and extremely confrontational. The breakfast in the morning was terrible and cold. So bad that the four of us ate almost nothing and had to stop for breakfast on the way home. The rooms were not clean and in dire need of some serious maintenance. So disappointed.
Stayed 1 night in Sep 2024

4/10 Poor

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked an executive room with a canal view which came with a premium fee. The room was small nothing executive about it, the bathroom was so small I barely fit in there, I had to squeeze behind the door to close it. The bed was extra firm, it was so uncomfortable I couldn’t sleep properly, when I woke up in the morning it felt like I’d been in a boxing ring. Would not stay here again, even if it was free.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was over looking the can which created a lovely atmosphere and it was enjoyable watching the ducks
Stayed 2 nights in Aug 2024

10/10 Excellent

Arkadiusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very nice
Stayed 1 night in Aug 2024

4/10 Poor

Jacqui

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Really looking forward to a night here after here hearing some good reviews. Sadly our room was cramped, the bathroom was shockingly small, and even down to minor details like no biscuits on the complimentary tray!! Breakfast was average and not overly warm either - hot lamps needed…
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Conwy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay with a good pool for the younger ones and a great gym too.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Exceeded my expectations after reading some negative reviews. Our room was outstanding , compact twin but we had a little terrace with table and chairs so we could sit and admire the view and watch the canal boats and ducks haha passing by! What a lovely surprise to have this outdoor space which was not expected. Decor of room was beautiful. Breakfast delicious. Spa facilities amazing and the fact you can use them even after checkout was great! Most of all the staff were amazing, going above and beyond to help. Thank you lion quays we will definitely return :)
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque
Beautiful location, really picturesque on the canal. The outdoor space was lovely and the restaurant was really excellent
Stayed 1 night in Aug 2024