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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a full-service spa

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Business center
Indoor pool
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

The current price is SAR 466
SAR 559 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • British Ironwork Centre - 10 min drive - 12.4 km
  • Chirk Castle - 10 min drive - 5.8 km
  • Llangollen Bridge - 13 min drive - 15.4 km

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬5 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe, and a garden at Lion Quays Hotel & Spa. Treat yourself to a body scrub, a deep-tissue massage, or hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Modern European cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and 3 outdoor tennis courts
  • Express check-out, a front-desk safe, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 82 individually decorated rooms have perks such as 24-hour room service, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Free infant beds, electric kettles, and heating

Languages

English, Polish, Slovak, Welsh

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  • Restaurant
  • Breakfast available
  • Parking available
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The price is SAR 371
SAR 446 total
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lion Quays Hotel & Spa?

Self parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Check-out is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is steps from Lion Quays Spa, and within 3 mi (5 km) of Pontcysyllte Aquaduct and Chirk Community Hospital. Park Hall Stadium and Gower Area of Outstanding Natural Beauty are also within 6 mi (10 km). Gobowen Station is 29 minutes by foot.

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Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 316 out of 757 reviews
Rating 8 - Good. 222 out of 757 reviews
Rating 6 - Okay. 110 out of 757 reviews
Rating 4 - Poor. 69 out of 757 reviews
Rating 2 - Terrible. 40 out of 757 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Digga

Liked: Cleanliness, staff & service, amenities
Great location for njce walks and scenery
Stayed 1 night in May 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice place, clean and tidy with helpful staff, leisure facilities were really good
Stayed 1 night in May 2025

10/10 Excellent

Vejay

Liked: Amenities
Lovely place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel verygood iin all department only complaint very little choice for gluten free and celiac guests in the Waterside restaurant this was very disappointing for a 4star hotel .Although it did get sorted ny kitchen staff going out to buy salmon stakes much appreciated 👏
Stayed 2 nights in May 2025

6/10 Okay

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The food was excellent, we enjoyed a 3 course meal and every part of it was beautiful. I found the spa / leisure staff quite rude and not very helpful. We also had to move rooms on arrival and the room we were moved to wasn't as nice / modern. It was clean, affordable and worth the money but slightly let down by the staff in the leisure building.
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not overly impressed with our executive room, paid slightly more and very disappointed, food is excellent in the restaurant, spa facilities are ok
Stayed 1 night in May 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice surroundings, spa and hotel also well maintained. Overall we had a great experience
Stayed 1 night in May 2025

8/10 Good

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Stayed one night. Great hotel staff. Convenient check in and check out. Hotel is a bit worn in a few places but are minor issues, and I will not hesitate to stay again. The shower controller knob (I didn't use the shower as I used the spa) had lost its front. Bathroom door worn out towards the bottom. Balcony double glazed door needed a good tug (as I was instructed by the reception gent who offered to come help me if I needed). A phone in the room like the good old days. Has a room safe (I didn't use). Beautifully maintained garden. I could see the gardener working during breakfast. Great breakfast buffet selection and great waiting staff. Really great hot coffee from the machine. The spa needs a little bit of a refresh with shower knobs replaced etc. When I went in the reception staff told me I couldn't use the facilities as I it was a members only club, which was confusing and stressful. I didn't realise it was mainly a gym/ spa open to paying members that hotel guests have access to. Before I returned to the hotel disappointed I asked "are you sure lion quays hotel guests have no access here" and he said "are you a hotel guest"? Then I was let in. I was only asked if I was a club member. But to be assumed I was walking in from the street was discourteous. I wondered if there was some unconscious bias but hope not. Maybe a misunderstanding. They were fine after. But left a slight bad feeling. It was overall a nice stay. Nice location too.
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spar facilities and the restaurants lovely staff
Stayed 1 night in Apr 2025

2/10 Terrible

Carol

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room wasn't to our standards my daughter was burnt by the shower as it was faulty. My daughter wich is 3 years old was bullied by 2 adult.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay, checked in quickly, lovely location. Excellent food in the restaurant, very comfy bed and the option to use leisure facilities till 4pm on day of check out. Great value, will visit again.
Stayed 1 night in Apr 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lovely spa facilities, very clean and helpful staff, only thing that could be improved is the decor in the bedrooms eg paint chipped off wardrobe/bathroom doors
Stayed 2 nights in Apr 2025

6/10 Okay

Jane

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The spa is amazing. The food is priced very reasonable and is delicious we weren’t going to eat there thinking it’ll be overpriced as there’s not much around, however we were pleasantly surprised. Our only problem was our room. Lovely room think we got upgraded but we found a very dirty sock at side of the bed with some dirty tissues. (Crusty) we told the staff and they made a note of it.
Stayed 1 night in Apr 2025

4/10 Poor

brian

Disliked: Cleanliness, property conditions & facilities
Hotel is need of refubishment . dirty shower ,safes dont work,while we were there(one night) hallway lights bent over on walls . check in was good as we arived early and given a room . Restaurant in seperate building was very good and inc breakfast . Main building,again seperate from hotel Spar pool etc good . staff at all very good .
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa very relaxing and refreshing the staff were very polite and helpful and always had a smile the breakfast was fantastic value would definitely stay again
Stayed 1 night in Apr 2025

8/10 Good

luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The use of the fantastic gym and pool area and the buffet breakfast is lovely
Stayed 1 night in Apr 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
the location was pleasant peaceful at daytime. breakfast was enjoyable. staff were nice,
Stayed 1 night in Apr 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities. Comfortable room but no biscuits with tea tray which is not ideal in a quality hotel. Dinner was average
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness
Just very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Judwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, friendly and helpful staff. We went hiking in Snowdonia and so left early. We got provided grab and go breakfast as early as 5am which wasn’t in the policy.
Stayed 2 nights in Apr 2025

4/10 Poor

JULIE

Disliked: Staff & service, amenities, property conditions & facilities
The property was very dated. Broken switches and tiles in the club facilities. We upgraded to a balcony room it was very basic the balcony was dirty not been swept at all. Ivy overgrown and looked like it needed some tlc. Really disappointed in this hotel and won’t be going back.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Liked: Amenities, property conditions & facilities
Excellent weekend away for my Husbands Birthday .Food,location and staff perfect..the area could do with a little tidy up outside, rooms good, Bathroom a little date but the shower was amazing hot and powerful
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here few time's
Stayed 1 night in Mar 2025

8/10 Good

Lewis

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025