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"Clean room upon check in, friendly staff and good food"

"A very enjoyable experience if you were stuck, the staff always helped you with your problem"

"Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far. The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight. Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness. The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed. The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved. If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience. A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!"

"Fabulous resort. Great service, facilities and food selection. Will be back."

"Great hotel with lots of dining options and a great all inclusive package "

"Very nice hotel and view. Good food."

"Lovely hotel, main pool quite busy but the private beach was amazing with great beach bar and chilled music. We avoided the buffet and had incredible food at both the Cretan restaurant for breakfast and dinner and the Italian for dinner. Charming staff, just needs a minor rethink in bathroom as shower was narrow due to placement of soap holder. Overall a fantastic experience and would highly recommend and return "

"Loved the private pool and attractive landscaping. Gal at reception was a complete delight and very helpful during our stay. Food wasn't fabulous quality but the buffet selection was tremendous. Walkable distance to town, maybe 15-20 mins "

"The hotel complex was well maintained with clean and clear pathways. The buildings and rooms were modern though showed some signs of wear and tear, but all facilities worked to the level expected. Our room was lovely, actually a suite, with a personal pool which was wonderful. Food options were plentiful and varied at both breakfast and dinner. Staff were all polite and helpful and friendly."