Mirabello Bay Luxury Resort

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mirabello Bay Luxury Resort

Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Private beach, sun loungers, beach umbrellas, beach towels
Indoor wedding
Exterior
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Breakfast included

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Room options

Available filters for rooms
Showing 21 of 21 rooms

Villa Ntelina

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 10
  • 4 King Beds, 1 Large Twin Sofa Bed and 1 Queen Sofa Bed

Villa Agali

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 12
  • 3 King Beds, 2 Double Sofa Beds and 1 Large Twin Sofa Bed

Family 1Bedroom Junior Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Villa Ksobli

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds and 1 Large Twin Sofa Bed

DELUXE SEA VIEW ROOM WITH PRIVATE POOL

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite Sea View Jetted Pool

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

DELUXE ROOM WITH PRIVATE POOL

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
  • Sleeps 3
  • 1 King Bed

Comfort Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Villa Lojetta

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 12
  • 4 King Beds and 1 Large Twin Sofa Bed

Deluxe Room, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Bungalow Junior Suite Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Family Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

DELUXE JUNIOR SUITE INDOOR JACUZZI PRIVATE POOL

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse 1Bedroom Suite Sea View Private Pool

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Bungalow Junior Suite Private Pool

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family 1Bedroom Junior Suite Private Pool

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Villa 2 Bedroom Maisonette Sea View Private pool

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
  • Sea view
  • Sleeps 4
  • 2 King Beds

Villa, 2 Bedrooms (Maisonette)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 4
  • 2 King Beds

Bungalow Junior Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Villa Raeti

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 12
  • 3 King Beds, 3 Double Sofa Beds and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Map
Epar.Od. Agiou Nikolaou - Vrouchas, Haviana, Agios Nikolaos, Crete, 72100

What's nearby

  • Agios Nikolaos Archaeological Museum - 20 min walk - 1.7 km
  • Lake Voulismeni - 5 min drive - 2.6 km
  • Port of Agios Nikolaos - 6 min drive - 3.1 km
  • Elounda Windmills - 9 min drive - 7.9 km
  • Voulisma Beach - 18 min drive - 14.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 49 min drive

Restaurants

  • ‪Bolero - ‬6 min drive
  • ‪Καρναγιο - ‬5 min drive
  • ‪Ammoudi Cafe Club Resto Sand - ‬16 min walk
  • ‪Gioma Meze - ‬5 min drive
  • ‪Arc - ‬5 min drive

About this property

Mirabello Bay Luxury Resort

Luxury eco-certified hotel by the sea, rejuvenated in 2023
Consider a stay at Mirabello Bay Luxury Resort and take advantage of a free breakfast buffet, an attached winery, and a marina. With a private beach, beachfront dining, and 2 beach bars, this hotel is the perfect place to soak up some sun. Indulge in a facial, aromatherapy, and a body wrap at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and a poolside location. Enjoy the health club, as well as activities like volleyball, sailing, and boat tours. Free in-room WiFi is available to all guests, along with free water park access and 3 poolside bars.
You'll also find perks like:
  • 3 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A porter/bellhop, a banquet hall, and tennis lessons on site
Room features
All 343 individually furnished rooms include comforts such as premium bedding and furnished balconies, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Designer toiletries, tubs or showers, and hair dryers
  • 43-inch Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Mirabello Bay Luxury Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 3 poolside bars and 6 bars/lounges
  • Room service available

Restaurants on site

  • Amalthea Restaurant
  • Elia Restaurant
  • Kafenion Restaurant
  • Marina Yacht Club
  • Thea Bar

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Bicycle tour information
  • Bike parking
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Motor boating
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Water skiing
  • Wine tasting room
  • Winery attached

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (13993 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Renovated entire property - October 2023
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between November 1 and April 14.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3567

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Crete Mirabello Bay Hotel Agios Nikolaos
Wyndham Grand Crete Mirabello Bay Hotel
Wyndham Grand Crete Mirabello Bay Agios Nikolaos
Wyndham Crete Mirabello Agios
Mirabello Bay Agios Nikolaos
Mirabello Bay Luxury Resort Hotel
Wyndham Grand Crete Mirabello Bay
Mirabello Bay Luxury Resort Agios Nikolaos
Mirabello Bay Luxury Resort Hotel Agios Nikolaos

Frequently asked questions

Does Mirabello Bay Luxury Resort have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Mirabello Bay Luxury Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mirabello Bay Luxury Resort?

Self parking is free at this property.

What time is check-in at Mirabello Bay Luxury Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mirabello Bay Luxury Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Mirabello Bay Luxury Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Are there all-inclusive benefits at Mirabello Bay Luxury Resort?

Some rate plans available at this property are all-inclusive.

Where is Mirabello Bay Luxury Resort located?

Nestled on the beach, this Agios Nikolaos hotel is within 1 mi (2 km) of Ammoúdi and Agios Nikolaos Archaeological Museum. Kitroplateía and Port of Agios Nikolaos are also within 2 mi (3 km).

Mirabello Bay Luxury Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice access to safe beach with sun lounges.Very extensive breakfast and good selection of dining options within resort. Night time music and other shows to enjoy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leah Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in Sep 2024

4/10 Poor

Angela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Warning! To anyone booking this hotel through Expedia. Upon arrival we were escorted to the front to check in. We had payed for 3 night( all inclusive) a Deluxe Sea View Room with a walk out pool. We were told we had an upgrade to the main hotel. It was a 10x10 room with a bed, small balcony and small, leaky hot tub- facing the parking lot. I refused the room. I was sent to the main desk. The front staff were completely rude and dismissive. The front lady had not other options for us or would give us a refund. They said it was ‘ EXPEDIA’s problem. We asked to talk to the manager. After the manager tried to manipulate us into believing we payed $1000 CAN per night for a small dingy room in the main hotel. We asked to look at the hotel rates for that room and there other most impressive rooms across the hotel in the villas. She refused to show us- and then eventually after arguing agreed to put us in a two bedroom suite with a pool. Which was downstairs. Not walk-out. The next day another manager contacted me about my room. I said it was good. She offered to book us free dinner reservations at the resort. They were already free to book. A free bottle of wine. Which was already free to take The property is stunning, food absolutely amazing. Service staff incredible. The main hotel staff left a bad taste in my mouth. I felt like I was being taking advantage. The following days weren’t met with smiles. Book directly through the hotel. Know what you are getting!
Stayed 3 nights in Sep 2024

6/10 Okay

Robbie St John

Traveled with partner
The facilities (a la carte restaurants) are overly marketed compared to the actual quality of the facilities. Likewise the main buffet restaurant has very little in terms of dish variation and the drinks available as part of the all inclusive are very basic.
Stayed 7 nights in Aug 2024

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piekny , nowoczeny hotel, pieknie polozony. Dwie plaze, baseny, duzy , przepiekny ogrod z niesamowitymi widokami na morze. Bardzo mila obsluga hotelowa. Zdecydowanie jest to hotel 5* !
Stayed 3 nights in Aug 2024

8/10 Good

shay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort offers many options for a vacation, starting with many pools, a water park, private beach and diverse children's activities. the location is quiet and restful, close to the city, a few minutes away by car. The hotel was full of guests and it seemed sometimes that they were unable to meet the service standard due to the overload, The food in the dining room is not very varied and in fact remains the same every day, so if you are coming for a long stay take this into account
Stayed 5 nights in Aug 2024

6/10 Okay

Judith

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The waterpark and beach were good but entailed going down four flights of stairs or crossing a road - so tricky with small children. The staff were clearly overwhelmed by the number of guests and service was poor in general. We were there in August. There was often a shortage of utensils in the buffet or else plates were dripping wet. Pretty gross… Reception was unhelpful. We won’t be going back
Stayed 3 nights in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, would definitely visit again
Stayed 7 nights in Aug 2024

10/10 Excellent

Mitesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities - the pools, beach and aqua park were excellent. Because of so many options even though the hotel was fully booked it never felt too busy. The beach is excellent, soft sand for kids and very calm waters. Food was largely Greek/european so not much variety however good quality. Hotel room was nicely fitted out and very comfortable for a family of four. Best part was they had children’s shows every night which were a great way to end the day for small kids. Overall we really enjoyed our stay and would visit again.
Stayed 10 nights in Aug 2024

4/10 Poor

Dean

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor service at the bars and really poor service at meal times. Room excellent
Stayed 10 nights in Jul 2024

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of good options of the things to do… Nice beaches… Great breakfast to start the day… A wonderful water park…
Stayed 7 nights in Jun 2024

4/10 Poor

Mojdeh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A family of four travelled to Crete and paid $1700 per night for an all inclusive package at Wyndham. The quality of food and drinks for such a high price was well below average. The buffet had barely any new food repeating the same dishes for 3 days for lunch and dinner. We also had to buy our drinks to get a better quality. Compared to all inclusive resorts in Turkic or Mexico, the Crete one was over priced and over rated.
Stayed 3 nights in Jul 2024

8/10 Good

Allon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While some reviews are negative, that was not our experience at all. We have been to many all inclusive resorts and this may have been our favourite: amazing ocean view, updated rooms, buffet options, water park. We were given an upgrade on our room - from a deluxe suite with pool to a bungalow with pool and ocean view. The pool was so relaxing and beautiful, I would say we spent half of our time there. We did the all inclusive package and were not disappointed- the options at the buffet were plentiful, fresh, and delicious. However, all inclusive in Europe is different than all inclusive in the Caribbean - included drinks end at 11:30 pm, you can only dine at ala carte restaurants if you want to pay or if you stay a minimum 4 nights (one ala carte meal is included), not all the bars include your drinks (we were at the waterpark and got two bottles of water and were asked for our room number to charge them to, which was fine), 3 meals are served per day at designated times, and there is a small snack bar- but nothing crazy. The shuttle from the airport is not included and costs €85 each way by taxi and takes about 60 mins. Everyone was friendly and helpful! We spent an afternoon in town (€8 euro taxi from the hotel) and it was even better - the people, the shopping, cannot say good enough things about the people of Crete/ Agios Nikolaos. Nothing is crazy overpriced and they are happy when you are happy! Would love to return. Thank you for an unforgettable vacation!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice place, but no insulation or sound protection between the rooms. We could hear the room next to us perfectly - One morning we were woken up very early by crying children in the room next door. I’m obviously not blaming the poor crying children, but the hotel for not properly sound proofing the place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bhavani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly the best hotel that I have stayed in my Greece trip.
Stayed 2 nights in May 2024

8/10 Good

Francisco, GUA

Traveled with family
Liked: Staff & service, amenities
My recent stay at the hotel in Crete was quite pleasant. The property offers a tranquil escape, but it’s worth noting that it’s quite far from most conveniences or attractions. If you’re seeking a peaceful retreat away from everything, it’s a good choice. However, the distance might be a factor to consider for those looking to explore the area.

8/10 Good

Francisco, GUA

Traveled with family
Liked: Cleanliness, staff & service, amenities
My recent stay at the hotel in Crete was quite pleasant. The property offers a tranquil escape, but it’s worth noting that it’s quite far from most conveniences or attractions. If you’re seeking a peaceful retreat away from everything, it’s a good choice. However, the distance might be a factor to consider for those looking to explore the area.

10/10 Excellent

Mitchell W

Stayed 2 nights in Oct 2023

8/10 Good

Andrew, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, modern hotel with clean and comfortable rooms. Nice pools and beach access. Lots and lots of stairs everywhere though and while there are carts, they are hard to find and never around when you need one.
Stayed 4 nights in Oct 2023

6/10 Okay

Abdellah, Lawrence

Disliked: Staff & service, amenities
This hotel should not be a five start, should be 3.5 or 4 at the most
Stayed 4 nights in Jul 2023

8/10 Good

Joanne

Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023