Domes of Elounda, Autograph Collection

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

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Photo gallery for Domes of Elounda, Autograph Collection

Property grounds
4 bars/lounges, 2 poolside bars
Private beach, scuba diving, snorkeling, water skiing
Banquet hall
Private beach, scuba diving, snorkeling, water skiing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • On private beach
  • Pet friendly
  • Breakfast included
The current price is SAR 1,008
SAR 1,206 total
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 16 of 16 rooms

Multiple Beds (Domes Luxury Villa 3 Bedrooms with Private Pool/SV)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Fireplace
Private pool
Air conditioning
Free rollaway/extra beds
  • 450 sq m
  • Sea view
  • Sleeps 7
  • 3 Double Beds

2 Double Beds (Domes Luxury Villa 2 Bedrooms with Private Pool/SV)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Fireplace
Private pool
Air conditioning
Free rollaway/extra beds
  • 220 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Room, 1 Bedroom (View)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 90 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed (Core Open Plan Suite with Outdoor hot tub)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 58 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, 2 Bedrooms, Private Pool (View)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
  • 148 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 bedroom, 1 living room (Domes Luxury Residences four bedrooms with private pool/SV)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
  • 400 sq m
  • Sea view
  • Sleeps 8
  • 4 Double Beds

1 King Bed with Sofabed (Premium 1 Bdr Suite, SV with Outdoor hot tub)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Sofabed (Premium 1 Bdr Suite, GV with Outdoor hot tub)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Sofabed (Premium 1 Bdr Suite, SV with Private Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 85 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Sofabed (Family Suite SV with Private Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds (Luxury Family 2 Bdr Suite SV with outdoor hot tub)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 100 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Bedrooms, Balcony, Sea View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 85 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

2 Double Beds (Domes Luxury Residences two bedrooms with private pool/SV )

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
  • 200 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

1 King Bed with Sofabed (Family Suite GV with Outdoor hot tub)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms, Balcony, Sea View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Dining table
  • 152 sq m
  • Sea view
  • Sleeps 7
  • 3 Double Beds

1 King Bed with Sofabed (Family Suite SV with Outdoor hot tub)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Tsifliki, Elounda, Agios Nikolaos, Crete Island, 72053

What's nearby

  • Plaka Beach - 19 min walk - 1.7 km
  • Elounda Windmills - 6 min drive - 5.1 km
  • Hiona Beach - 11 min drive - 4.6 km
  • Spinalonga - 16 min drive - 2.6 km
  • Spinalonga Castle - 17 min drive - 2.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 67 min drive

Restaurants

  • ‪Leonidas Taverna - ‬5 min drive
  • ‪Epico - ‬15 min walk
  • ‪Blend - ‬7 min walk
  • ‪Gorgona - ‬14 min walk
  • ‪Tholos - ‬1 min walk

About this property

Domes of Elounda, Autograph Collection

Luxury eco-certified hotel by the sea
At Domes of Elounda, Autograph Collection, you can look forward to a free breakfast buffet, 2 poolside bars, and a grocery/convenience store. With a private beach, scuba diving, and motor boating, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment, or aromatherapy at Soma Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Enjoy the gym, as well as activities like water skiing, snorkeling, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
Additional perks include:
  • 4 outdoor pools and an indoor pool, with pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, bike rentals, and an outdoor tennis court
  • Express check-out, express check-in, and supervised childcare (surcharge)
Room features
All 118 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, children's dinnerware, and free infant beds
  • Recycling and LED light bulbs
  • Designer toiletries, bidets, and tubs or showers
  • LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blend Steakhouse
  • Makris Fine Dining
  • Tholos Restaurant
  • Topos 1910 Restaurant

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 99 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 1040Κ035A0173001

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Domes All Suites & Villas Spa Resort
Domes All Suites Villas Spa
Domes Elounda All Suites & Villas Spa Resort
Domes Elounda All Suites Villas Spa
Domes Elounda Autograph Collection Hotel
Domes Autograph Collection Hotel
Domes Elounda Autograph Collection
Domes Autograph Collection
Domes of Elounda, Autograph Collection Hotel
Domes of Elounda, Autograph Collection Agios Nikolaos
Domes of Elounda, Autograph Collection Hotel Agios Nikolaos

Frequently asked questions

Does Domes of Elounda, Autograph Collection have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is Domes of Elounda, Autograph Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. A cleaning fee of EUR 100 also applies.

How much is parking at Domes of Elounda, Autograph Collection?

Self parking and valet parking are free at this property.

What time is check-in at Domes of Elounda, Autograph Collection?

Check-in start time: 2:30 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Domes of Elounda, Autograph Collection?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Domes of Elounda, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 99 per vehicle applies.

Where is Domes of Elounda, Autograph Collection located?

Located in Agios Nikolaos, this beachfront hotel is in the city center and within 2 mi (3 km) of Plaka Beach, Spinalonga, and Spinalonga Castle. Hiona Beach is 3.1 mi (5 km) away.

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Domes of Elounda, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 154 reviews
Rating 8 - Good. 40 out of 154 reviews
Rating 6 - Okay. 5 out of 154 reviews
Rating 4 - Poor. 4 out of 154 reviews
Rating 2 - Terrible. 0 out of 154 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and view. Good food.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and great staff. We really enjoyed our visit
Stayed 8 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 5 nights in May 2024

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, hospitable staff. Very kid friendly with LOTS for the kids to do.
Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome.
Wonderful stay in this fabulous hotel / resort. Plenty of options for dining and swimming, new]ver felt too crowded and the staff were charming and efficient. Highly recommended.
Stayed 7 nights in Jul 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with very friendly staff
Stayed 6 nights in Oct 2022

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The service was above expectations in every espect! I must specifically mention Petros in favor. The room was excellent with a gorgeous sea view, cleanliness at a high level, the food was good, there were many hotel facilities such as a spa, private beach, restaurants, pools for children and adults only. If you want a relaxing vacation, this is the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, staff great. Could do with some more veggie options on menu for evening meals, resort on a hill so be prepared to walk or get golf buggy’s, which were great fun!
Stayed 7 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to beach and water sports.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Generally good, but lacking in areas
Facilities very good, location requires some getting used to as sited on a hillside and buggies are needed to move aroúnd the hotel grounds. Service is the Achilles heel - understaffed in certain areas (eg Main Bar, Beach area) means long delays and cause of frustration.
Stayed 8 nights in Aug 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the property are very modern and sleek. We loved it. The staff was excellent and helpful.
Stayed 7 nights in Apr 2023

10/10 Excellent

Arina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round pleasant experience. Would come back.
Stayed 6 nights in Jul 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a very special place. It has as its backdrop the singularly gorgeous Elounda Bay but in addition, it has a remarkable group of staff members who make every moment at this property feel custom. We stayed at a “Luxury Residence” with a private pool, which was nothing short of amazing. It allows privacy to regroup/recharge/and enjoy precious family time. The food at each of the three dining experiences we enjoyed was absolutely stellar! We rarely choose to eat on property at resorts, often finding the food subpar and choosing instead to explore the area. After trying one on property restaurant, (Blend), it was so delicious that we then tried (Makris), which was just as impressive resulting in a third on property experience at an authentic Cretan Bbq at Core. WONDERFUL! I highly recommend a stay at this property. It is just over an hour from Heraklion airport, but it is well worth the travel!
Stayed 4 nights in Sep 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location & lovely staff who very kindly moved us to a large villa. Our luggage took 4 days to arrive courtesy of Lufthansa and the hotel staff were super helpful in supporting us. Thank you & we will definitely return Kind regards!
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service. We had an issue with our room and the teams went the extra mile to fix it. It is a resort that gladly welcomes kids
Stayed 5 nights in Aug 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel! A real treat with the most stunning views across the water to Spinalonga. The private beach is beautiful and the whole property is just fantastic, as are the staff who could not do any more to help or make your stay perfect. The breakfast is also one of the best we’ve had! The village of Plaka isn’t a long walk and has nice restaurants whilst Elounda is 10min in a taxi. The onsite restaurants are fantastic, especially Topos 1910. Our apartment was also perfect and the interior design of the hotel is beautiful. Thank you for a wonderful stay!

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Visiting from America
We stayed at Domes of Elounda for 4 nights/5 days. We used the family pool, kids club and had dinner at all of their restaurants. The service was excellent. Every staff member we came into contact with was professional, pleasant and consistent. It was the perfect all inclusive resort and we only left to do a little shopping. I highly recommend this resort.
Stayed 4 nights in Sep 2022

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a half board midweek couple retreat, we were very pleased. Walking around the complex is not easy due to a steep climb but you can call for a ride. The spa and main pools are great and have lockers and excellent showers. The beach has amazing trees for shade instead of umbrellas. Paddle boat was fun. Our room pool was very big and fun. The dinner buffet was superb, breakfast buffet was very good, and other dining options were also pleasing (you get some credit in them if you order half board). The core had a good DJ but no takers as the crowd is mostly older couples, also be prepared to walk after dinner as the queues for the rides were long. The room design was nice but there were a lot of missed opportunities. Sea view is mostly an overstatement but it's still pleasing (the Blue Palace next door has true sea views). Marriott app for self check in or door unlock didn't work (it did in the blue palace), the room phone was not working and some restaurants had an issue with amex but these are minor issues and overall this is a solid 5*.
Stayed 3 nights in Sep 2022

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night but received a room upgrade from garden view to sea view which was very nice, however the room did smell like it was previously smoked in. It seems as though we were on the older side of the resort that was renovated. There is a newer side of the resort as well (on the other side). The property is huge with lots of amenities (shops, restaurants, food trucks, tennis, games room, amphitheatre, bars). Nearby there are 3 places I would recommend. 15 min walk to the east side of the island to a small town, 45 min walk to the west side - town of Elounda or a taxi ride to Agios Nicolaus where there are many shops and restaurants. All very beautiful and very fun to discover (especially at night). One thing I had been curious about was what was included in food that I didn’t see online if you have food included in your stay - it’s either a nightly buffet for each person included or if you decide to skip the buffet and go to one of their restaurants it is a 20 euro credit per person for the restaurant - very worth it even if you go one time to their buffet Overall food was very good. One downside was the about of kids at the resort - we didn’t realize but apparently they advertise this hotel to families so every time we were at the buffet, there would be kids screaming on either side of us. As much as they have adult zones, either they are full or kids end up being there anyways. This was a bit of a let down for the beautiful atmosphere that they had.
Stayed 5 nights in May 2024

10/10 Excellent

Nevena

Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Harriet

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024