Mitsis Laguna Resort and Spa

5.0 star property
Stylish beach retreat with 5 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsis Laguna Resort and Spa

View from property
5 outdoor pools, sun loungers
5 bars/lounges, poolside bar
Royal Suite | Free minibar, soundproofing, free WiFi, bed sheets
Bungalow, Sea View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

Bungalow Sea View Sea Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Bungalow, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Bungalow, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Family Room, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
2 bedrooms
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Twin Room, Land View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed

Twin Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Room, Pool Access

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 4 Large Twin Beds

Family Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Twin Beds

Twin Room, Land View (Accessible)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Royal Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cribs/infant beds
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Bungalow, Sea View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor spa tub
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor spa tub
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the neighborhood

Map
Anissaras, Hersonissos, M, 70014

What's nearby

  • Convention Centre Creta Maris - 5 min drive
  • Port of Hersonissos - 5 min drive
  • Aquaworld Aquarium - 5 min drive
  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 11 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • ‪Nexus Coffee & Shop - ‬4 min drive
  • ‪Enomy Restaurant - ‬4 min drive
  • ‪Palazzo di mare - ‬13 min walk
  • ‪Saradari - ‬19 min walk
  • ‪Wok & Chopsticks - ‬4 min drive

About this property

Mitsis Laguna Resort and Spa

Luxury all-inclusive property
You can look forward to a free breakfast buffet, a poolside bar, and a grocery/convenience store at Mitsis Selection Laguna. This property is a great place to bask in the sun with sun loungers, rowing, and beach volleyball. Treat yourself to a facial, thalassotherapy, or a manicure/pedicure at Zeen Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local cuisine. Fitness classes are offered at the gym; the property also has concerts and live shows, a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Bike rentals, an outdoor tennis court, and babysitting (surcharge)
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 351 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free stocked minibars and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Furnished balconies or patios, wardrobes/closets, and electric kettles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Main restaurant
  • Italian restaurant
  • Pan-Asian restaurant
  • Cretan Tavern
  • Tex-Mex Restaurant

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (4036 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 7 and March 27.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

Does Mitsis Selection Laguna have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Mitsis Selection Laguna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mitsis Selection Laguna?

Self parking is free at this property.

What time is check-in at Mitsis Selection Laguna?

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM. Late check-in is available during limited hours.

What time is check-out at Mitsis Selection Laguna?

Check-out is at noon.

Are there all-inclusive benefits at Mitsis Selection Laguna?

Yes, the property is all-inclusive. Activities include windsurfing, rowing/canoeing, tennis, and more.

Where is Mitsis Selection Laguna located?

Situated in Hersonissos, this all-inclusive property is within 3 mi (5 km) of Sarandaris Beach, Convention Centre Creta Maris, and Port of Hersonissos. St. Paraskevi Church and Aquaworld Aquarium are also within 3 mi (5 km).

Mitsis Laguna Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 480 out of 697 reviews" "
Rating 8 - Good. 165 out of 697 reviews" "
Rating 6 - Okay. 32 out of 697 reviews" "
Rating 4 - Poor. 14 out of 697 reviews" "
Rating 2 - Terrible. 6 out of 697 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too
Stayed 14 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 7 nights in Jun 2024

10/10 Excellent

aine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Everything from the staff to the surroundings, dining options, pools, bars and concierge was outstanding.
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, with amazing staff and food.
Stayed 7 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, stunning. Facilities and food were exceptional, and there are basically no supplements, incredible value.
Stayed 14 nights in Jul 2024

6/10 Okay

amandeep

Traveled with family
Liked: Staff & service, property conditions & facilities
The allocated room was remote from main facilities, Room was not cleaned properly, Family room had only one bathroom which was very inconvenient. There was no transfer to and from airport
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayshea Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

amila

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
staff is amazing but property needs updating asap staff and restaurants are great
Stayed 4 nights in Jul 2024

10/10 Excellent

Hugo Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hadarel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No better hotel to go to then here in all hersonissos The service, bars, beach, rooms, clean. The best hotel for the ultimate vacation experience, the hotel staff always thinking of the little details that make the big difference A special shout out to the hotels nutritionist REA she took care of our specific dietary needs making our vacation so much easier And to all the staff at the front desk the bar man on bar on the entrance level and to petros the waiter All in all an amazing hotel and hospitality!!
Stayed 3 nights in Jun 2024

6/10 Okay

Stacy Young L

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I want to start off by saying that this facility was super clean and housecleaning was very nice. Concierge was not helpful, the food was not good and I could not even get a reservation two of the 3 nights and I was one person. The location is remote and even though there is a beach front it is not swimable.
Stayed 3 nights in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families - too noisy for my liking sadly
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was 324 on the Laguna site. It’s a corner room so the layout isn’t as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the 2 chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected 654. This room was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
Quality cocktails
Sunset
Evening cocktail
Stayed 7 nights in Jun 2024

10/10 Excellent

safa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Nofar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lilach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!
Stayed 4 nights in Jun 2024

10/10 Excellent

Parmjot

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Stayed 6 nights in May 2024

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place right on the sea
"We had a wonderful stay and an amazing experience with my wife and three children. We really enjoyed the pools, the delicious food, and the overall aesthetic of the hotel."
Stayed 10 nights in May 2024