Find all hotels by Prince Hotels in Shuzenji from SAR 232

"First time at an onsen. We live near Banff,AB so have hot springs too but from the time we arrived, the service was amazing! A doorman carried our luggage up 2 flights of stone steps from the road where our shuttle dropped us off. We were asked to remove shoes and given tea and a mochi. Due to my milk allergy and my hubby not eating raw meat such as sushi, they went over our meals line by line and took such great care of us! The room was huge, our luggage was delivered to our room within 15 minutes and we had a gorgeous view of the cherry blossoms and mountains! Waking up to the sound of birds chirping and the air is so fresh! I love the tranquility and our stay included breakfast and dinner which were served with utmost hospitality and quality. I dropped a chopstick on the floor and had a new one within 20 seconds. I didn’t flag anyone down. They also arranged for our luggage transport to the next hotel and the outdoor onsen was lovely. I didn’t want to leave after the insanity of Tokyo city! Thank you to all the staff and those who manage this facility for making our stay fantastic! For a building that’s 140yo, you have struck the balance of preserving the old with the new! We love you and hope to see you again! "

"Dinner and breakfast buffet spreads are fantastic. Property is lovely. "

"Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that! "

"Great hotel in peaceful area. Easy to walk to from the rope/cable cars. I didn’t realize that the photo of the hotel with the pool that has sitting area in a circle is not a pool, it is just a water feature/fountain with a hot foot bath on the side. Also the spas here are gender separate and traditional onsen with no clothing allowed. They have spa service onsite but it fills up quickly. We got to enjoy the 2 massage chairs for free, which we absolutely loved. Our room had a private onsen bath on the balcony which was great!! It was only big enough to fit 1 person, FYI. Buffet dinner included alcoholic beverages as well. Thank you for a great stay!"

"Fantastic property in a great location"

"Pro: Clean Easy parking Vending machine food / drink Full of amenities (detergent, toothbrush, toothpaste, bath towel, slippers, comfy pj's) Stacked kitchen (welcome drinks/snacks) PRIVATE ONSEN/FOOTBATH High tech access Lots of storage Con: No one to deal with luggage Need instructions for onsen use (how to turn off) Need instructions for garbage "

"best hotel i ever stayed at. period"

"Self check in was fine — there were 2 staff available to assist. The room has a small fridge, tub, Alexa, TV. The location is just steps from the train station. There is an iron and microwave available on each floor. Breakfast was fine: a rice ball with Monaka, some pickles, and tea or coffee hot or cold, Other items available for purchase. I would stay here again. The value for the price is fantastic. The lockers will only fit a carryon size suitcase but there are larger lockers available at the train station — they appear to be changing them to card payment . "

"The property is located at the north exit of Mishima station, most of the restaurants are at the south exit area. It's a long walk from north exit to south exit unless you pay 150¥ to enter the station. Lucky the hotel provides free shuttle bus.👍👍"