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"The room was amazing and so the onsen. It was very clean and well kept. We didn’t like not being able to walk the town and surroundings"

"Excellent costumer service. And great breakfast buffet."

"Oni no sumika is a beautiful ryokan tucked away in Shuzenji. The staff are all extremely kind and accommodating (they do not speak English, so google translator is a must if you’re foreign and they are quick to use it) The traditional breakfast was great, with many small dishes that leave you satisfied but not full to start your day. If I am in shuzenji again I will be staying here."

"The facilities were dated, which I knew going in. But I wasn’t prepared for the level of decline: none of the restaurants/bars were open (permanently, it seems), the front desk was hardly staffed, the lobby wasn’t an inviting place to spend time. The room was clean and comfortable, as was the onsen (hot spring bath). But no meals was unexpected & a bit inconvenient. My reservation supposedly included breakfast, but I was told “no food” by the front desk (and I do speak Japanese, confirmed the food situation.) We made do with the nearby convenience store and found a local place for dinner that turned out to be great. For the price, the onsen experience was worth it, but we had to adjust our expectations. "

"Amazing "

"Magical experience, it's like being transported back in time. The area around the ryokan is nice and quaint."

"Nice secluded spot next to a river. You kinda need a car, though they do offer shuttle service from I don’t know where. I think it’s good for families since they have a game room with ping pong and karaoke and pet friendly. I had a Japanese room which overlooked the river! The futons were wayyyy too thin and my back paid for it. There nothing around it so opt for the meal plans. Dinners were okay mainly Japanese style. The breaky is early but the checkout at 11 makes up for it. Main problem is that the inside looks a bit shabby in places and it’s a shame they don’t fix the holes in the roof and such. Overall good value."

"Staff is very welcoming; we got a snack upon check-in. We went with the dinner option by the riverside as it was hyped up by youtubers, but we found that the price is not worth the price tag. We paid around $260 for 2 people for dinner. The food could be a lot better to justify the price tag. The room is a bit old. Other than those two points, the environment is nice and room is very clean and comfortable."

"Ochiairo exceeded our expectations! The facility, room, and food were all incredible. We definitely got a true Japanese experience and felt like we had traveled back in time. The staff is incredibly attentive and our room was unbelievably beautiful. Loved the onsen experience, authentic food, and the attention to detail. "