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"Awesome possum!"

"We stayed for three nights and it was marvellous. It is a larger, more hotel like ryokan but still has a very tranquil atmosphere, and was great for families like ours. There are two public onsen — they switch between men and women daily — and both are spacious and serene. It was such an experience soaking in the onsen under the stars, looking out onto the mountains. The rooms are spacious and the private balcony bath which fills with hot spring water at the touch of a button is a lovely touch. The buffet breakfast and dinner were both very good for buffet offerings. The staff were friendly and went above and beyond to help."

"Nice new hotel super close to station and good breakfast."

"Excellent onsen ryokan at a very competitive price. You to select three 50 minute sessions in one of the three on-site onsens per day (one in the morning, two in then evening). The staff were friendly and accommodating. It's a bit of a hike uphill from the station but nothing someone moderately fit can't handle."

"Incredible relaxation! A fair price for a glam and romantic traditional Japanese resort experience. The food was also great and we loved the outdoor private onsen."

"Amazing hotel with stunning views of Lake Ashi. All-inclusive resort style, with Breakfast and dinner buffet included. Onsen with indoor and open air pools, all necessary toiletries provided, toothbrush/toothpaste, razors, q tips, combs, amazing skin care products! The Hakone Ropeway is just a 3-5 minute walk. It was a very relaxing and rejuvenating stay. Definitely recommend and would love to stay here again!"

"Was in the new building, had a private open air bath. Room was a good size. Dinner and breakfast was enjoyable. Everyone was friendly and super helpful. "

"Unbelievable night here. Views of lake Ashi and Mount Fuji the best you can get. Even from our personal onsen or balcony footpath. The kids loved watching a movie on the big projector while the parents enjoyed the view. Fridge full of free gifts of food, wine and beer plus soft drinks also. Nice touch. We absolutely loved it here. Caught the bus from odawara station which took about 55mins and the bus stop is just outside the accommodation (Hakone Shiso Mae). On way back 2 bus stops either side of building, "

"We loved it here! Beautiful property, attentive and lovely staff, delicious food. A great way to end our holiday in Japan. "