Find Resorts & Hotels with Spas in Shepherd's Bush

"This was an excellent choice for a first time visit to beautiful London. The area was extremely convenient for sightseeing and more. I appreciated that having needed a refrigerator for my medical supplies, your concierge service and security were able to coordinate my insulin being chilled until check in was sorted. Breakfast buffet was plentiful and always fresh as well. Room service was also very good and fast. Our room was extremely comfortable and the soaps and cremes in the room were most appreciated. I suspect a return visit while in London next time. Many thanks for a memorable stay. The family Khan."

"So glad I’m booked to come back again, lovely relaxing feel despite being in the heart of the town. Had a room view that had the City and St Paul’s and the millennium bridge. "

"The property was great close to the airport and very clean. The staff was very helpful "

"it is very convenient for the airport"

"Fine"

"Centrality is great and professional staff."

"Easy friendly check in and check out. Excellent breakfast and conveniently located for the city"

"Nice and clean "

"We stayed here as we were going to see a show at Dominion Theatre and it was an excellent location. We stayed in a newly refurbished room and it was everything we needed. Room was modern, don’t get me wrong slightly on the small side but absolutely workable and we were out constantly so we were more than happy with the room for our stay and price point was fair. Loved that the room was modern. Really nice facilities. Will be staying again for our next show. Location made it so easy to go and do lots of other things in London. Great experience. The only downfall for us was were the lifts - we were on the 9th floor but the lifts on the way down stopped at every floor and people kept trying to ram themselves into this small lift - not much the hotel can do there in terms of people thinking it’s appropriate to keep trying to get into a small space. We also tried the bar/ restaurant connected and food was fine but the chicken Goujons were frozen so didn’t enjoy them as quality felt low. Really don’t want any of that to take away from our enjoyment of staying here just want to give an honest review. Will absolutely be back! "