Find Resorts & Hotels with Spas in Shangcheng

"Good location to west lake."

"Very nice location and great service👍"

"The friendly Chinese-speaking staff tried very hard to make our stay at this hotel a good experience. Unfortunately they only had 1 English speaking employee on staff at the front desk during the day, and 1 at night, so every time we tried to communicate, that one person had to be called in to talk to us. Otherwise, their dinner buffet was exceptional, the room air conditioning worked well (important for the hot mid June days/nights), the location was good, and we received a free room upgrade...

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"This hotel is fairly clean and has a whole lot of subsidiary services, the staff are friendly and helpful. Other than that, they have a theater right next door and it offers great performances from orchestral concerts to animation showcases, not bad at all."

"Lousy check in. Need to fight for a simple shower which I booked as special requests. Hotel looks nice for the lobby. Rooms are ok but older. Towels are fringed out. Everything is around 15 to 20 years old heavy used but well maintained. As money is the religion in China, is it same in this hotel. Hotel is prepaid and they want to have additional deposit of double hotel price. I really don't like this behaviour. Will not go again. There are better and nicer hotels in Hangzhou."

"Excellent the location, 10 mins walk from the west lake. And room is very comfortable and clean. We were really enjoined the time in hangzhou. It was nice experience stay in this hotel."