Find all hotels by Four Seasons in Shangcheng

"This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back ."

"Very well located, clean, good breakfast"

"Beautiful scenery and lake side gardens "

"Good choice "

"One of the best hotels in China! We definitely will return."

"Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help. "

"The staff at the hotel were very helpful, friendly and courteous. It was very close to nearby tourist attractions. The hotel no longer has a restaurant/kitchen, Expedia needs to update this info on their website as the hotel no longer provides breakfast on the go. However there are plenty of restaurants and convenient stores close by. The room was spacious, bed was comfortable and shower facilities were satisfactory. I would recommend staying at this hotel if you are in Hangzhou for a few days. "

"Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt. "

"The lighting in the room is too bright. No light dimmer. "