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"Staff was great. Every time I had a question, (and I had a lot) they bent over backward to help. I do wish they offered a shuttle to/from the metro. When you get off the train, it’s a 10-15 min walk uphill in the cold to return to the hotel. Also, I wish we had more dining options, but the free breakfast is a full breakfast which is nice. It just gets pretty chaotic in the morning and wait times for buffet items were quite long. All of this to say, I liked the hotel. The staff was warm and...

"Fantastic stay, everyone was very hospitable. Hotel has a spa and pool, well located. Minutes from beautiful walking streets."

"The arrival by gondola was a pleasant surprise! Breakfast was excellent, sauna was hot & spacious, and the beds were comfortable. We also loved having a balcony, and saw the northern lights from the Sky Bar! 10/10 would stay here again"

"Hotel was comfortable and the food was great. Only concern was slightly slippery conditions from lobby to hotel room but the walkways were otherwise well sanded. "

"Loved the location and the property. So welcoming. Public areas were comfortable with every room a fabulous view of the ocean. "

"Not good: Service: unfriendly stuff, no information of hotel when checking inside Room condition: broken lamp, missing tv channels and cold rooms. "

"Modern hotel, used by skiers. Nice to have the pool and sauna. Staff were helpful and friendly. Ate in the bar a couple of times. "

"Beautiful hotel, location, and room! Northern lights seen during my stay, even with the high wind warnings! Restaurants close by (although there is dining on site). Would certainly stay here again!"