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"An elegant and gorgeous hotel with fantastic service located near a conbini around one corner and an Italian place around the other. The rooms look wonderful and the onsen is majestic. I strongly recommend staying here, especially during the winter for a beautiful view of the snow covered city."

"I like that it is a walking distance to the subway and JR line and that the room is big and spacious "

"Where do i start? Staff support friendly. The room was the best that we had on our Japan trip. Super comfy bed and pillows. The Onsen was the most opulent on our entire trip. The only thing was that could have topped it off, was a higher room. We had a view of a brick wall. "

"Nice cozy hotel with onset on 2nd level. Convenient store just across the road and walking to TV tower & Daimaru shopping center. Nearby Parco shopping area too. "

"This was an amazing stay. The restaurant downstairs, Audrey, served the best breakfast! We ate there almost every morning and loved it. The staff at the reception area were very helpful with providing me with information, services, and baggage transport. They were very skilled with English speaking customers and made our stay perfect! "

"Great location to explore nearby attractions..friendly staff and very helpful concierge service. Recommend for first time traveler "

"Nice stay with an affordable price!"

"Luxury , clean, new, walkable , cross street of Sapporo Factory, very friendly staffs who speaks English! 👍👍"

"Beautiful location close to Tanukikoji in the Susukino area. Staff are professional and helpful; staff also understand/communicate in English. To no fault of the staff, the rooms have an odd smell. This is most likely from the long history of the hotel. Usual wear-and-tear. The rooms are one of the most spacious I've been in while visiting Japan. "