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Sapporo Prince Hotel

4.0 star property
Hotel with 3 restaurants, a quick walk to Odori Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapporo Prince Hotel

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking | In-room safe, desk, free WiFi, bed sheets
Exterior
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Deluxe Triple Room, Non Smoking | City view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is SAR 259
SAR 314 total
includes taxes & fees
7 Jan - 8 January 2025

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Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

Standard Triple Room, Multiple Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, 2 Twin Beds, Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 43.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

In-room safe, desk, free WiFi, bed sheets

Triple Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking | In-room safe, desk, free WiFi, bed sheets

Fourth Room*Twin + sofa bed Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Trundle Bed

View all photos for View Bath Suite, 1 Queen Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Suite, 1 Queen Bed, Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 63 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Multiple Beds, Non Smoking

Superior Triple Room, Multiple Beds, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Triple Room, Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for View Bath Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Suite, 1 Queen Bed, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 63 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for View Bath Royal Suite, Non Smoking

In-room safe, desk, free WiFi, bed sheets

View Bath Royal Suite, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Bathrobes
  • 105 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking | In-room safe, desk, free WiFi, bed sheets

Club Double Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking | In-room safe, desk, free WiFi, bed sheets

Club Twin Room Club Lounge access included (22nd floor and above, 42sqm), Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe double Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe double Non-Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking

City view

Deluxe Twin Room, 2 Twin Beds, Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Smoking

City view

Deluxe Twin Room, 2 Twin Beds, Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

In-room safe, desk, free WiFi, bed sheets

Double Room + sofa bed *2 beds Club Lounge access included (22nd floor and above,42sqm), Non Smoking

Highlights

Private indoor spa tub
Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Bidet
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Triple Room-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite - Smoking

In-room safe, desk, free WiFi, bed sheets

Suite - Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Club Triple Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

In-room safe, desk, free WiFi, bed sheets

Club Triple Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Club Double Room (22nd Floor And Above, 42 ㎡) Non Smoking

In-room safe, desk, free WiFi, bed sheets

Club Double Room (22nd Floor And Above, 42 ㎡) Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

In-room safe, desk, free WiFi, bed sheets

Club Twin Room (22nd Floor And Above, 42㎡), Non Smoking(Lounge Access,)

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Double + Sofa Bed *2 Beds (22nd Floor And Above 42㎡)Non-smoking

In-room safe, desk, free WiFi, bed sheets

Club Double + Sofa Bed *2 Beds (22nd Floor And Above 42㎡)Non-smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Suite - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Royal Suite - Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Club Fourth Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡）Non Smoking

In-room safe, desk, free WiFi, bed sheets

Club Fourth Room*Twin + Sofa Bed (22nd Floor And Above, 42㎡）Non Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Deluxe Triple Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Similar properties

Lobby

Sapporo Grand Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (1438)
The price is SAR 344
SAR 416 total
includes taxes & fees
4 Jan - 5 January 2025
Sapporo Grand Hotel

About the neighborhood

Map
Nishi 11-chome, Minami, 2-jo, Chuo-ku, Sapporo, Hokkaido, 060-8615

What's nearby

  • Tanukikoji Shopping Street - 5 min walk - 0.5 km
  • Odori Park - 9 min walk - 0.8 km
  • Former Hokkaido Government Office Building - 17 min walk - 1.5 km
  • Sapporo Clock Tower - 20 min walk - 1.7 km
  • Hokkaido University - 20 min walk - 1.7 km

Getting around

  • Soen Station - 2 min drive
  • Chuo-Kuyakusho-Mae Stop - 3 min walk
  • New Chitose Intl. Airport (CTS) - 55 min drive

Restaurants

  • ‪HAPUNA - ‬1 min walk
  • ‪Sky Lounge Top of Prince - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪大衆中華と惣菜一条まるふじ - ‬1 min walk

About this property

Sapporo Prince Hotel

Upscale hotel near Odori Park
Located close to Sapporo City Museum and Hokkaido Museum of Modern Art, Sapporo Prince Hotel provides an indoor mineral hot spring (onsen), a grocery/convenience store, and shopping on site. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • Self parking (surcharge), a front-desk safe, and a gift shop
  • A 24-hour front desk, meeting rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 587 rooms have comforts such as private indoor spa tubs and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with premium channels
  • Recycling, refrigerators, and electric kettles

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 3600-3600 for adults and JPY 3600-3600 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Steak House, Katsura
  • Chinese Restaurant Fuyo-J
  • Sky Room Top of Prince
  • Buffet Restaurant, Hapuna

Things to do

  • Bicycle rentals
  • Hot springs
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Phone
  • Private indoor spa tub
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers a shuttle service between the hotel and JR Sapporo station.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 to 3600 for adults, and JPY 3600 to 3600 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional dining fees apply to children 4 - 6 years old when sharing existing bedding.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Prince Sapporo
Hotel Sapporo
Prince Hotel Sapporo
Prince Sapporo Hotel
Sapporo Prince
Sapporo Prince Hotel
Sapporo Prince Hotel Hotel
Sapporo Prince Hotel Sapporo
Sapporo Prince Hotel Hotel Sapporo

Frequently asked questions

Is Sapporo Prince Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sapporo Prince Hotel?

As of 22 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at Sapporo Prince Hotel on 7 Muharram 2025 start from $83.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sapporo Prince Hotel?

Self parking is available for JPY 1500 per night.

What time is check-in at Sapporo Prince Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sapporo Prince Hotel?

Check-out is at 11 AM.

Where is Sapporo Prince Hotel located?

Located in Chuo-ku, this hotel is within a 10-minute walk of Sapporo City Museum and Odori Park. Hokkaido Museum of Modern Art and Former Hokkaido Government Office Building are also within 1 mi (2 km). Chuo-Kuyakusho-Mae Stop and Nishi-juitchome Station are within a 5-minute walk.

Sapporo Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1003 reviews" "
Rating 8 - Good. 362 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay in a hotel close to a lot of areas to see and places to eat. The staff was always very helpful and the shuttle service was very convenient.
Stayed 4 nights in Dec 2024

8/10 Good

Ing

Traveled with group
Liked: Cleanliness
Out of the way but with an shuttle service to/fro JR Sapporo Train Station . Excellent breakfast. Onsen use cost Y1000. No razors in room. Staffs/Facilities overwhelmed with group tourists trade.
Stayed 3 nights in Nov 2024

10/10 Excellent

Calandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to the downtown area of Sapporo. Was a nice and comfortable stay!
Stayed 2 nights in Nov 2024

8/10 Good

Roger, Logan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and good city view. Wife here booked the hotel for husband and son for 3 or 4 nights?. I thought the spa would be for free and there was no washing machine and microwave like other cheaper hotels around the area. I chose this hotel because of how clean and spacious it looked. Two single beds with city view. My son and husband were happy with their stay at the Prince hotel and enjoyed going out. Very peaceful they said.
Stayed 3 nights in Oct 2024

10/10 Excellent

kathy

Stayed 2 nights in Oct 2024

10/10 Excellent

Sangeeta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with great amenities. Free shuttle to Sapporo station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Sep 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were going to charge me additional fee for a room that has 3 beds supposed to be for 3 persons.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marian N

Stayed 4 nights in Jul 2024

8/10 Good

Mina

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room layout. Adequate space. Room clean and tidy. Staff helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location
Stayed 3 nights in Jul 2024

6/10 Okay

myeongsoo

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Average hotel. Room is pretty packed and small. Especially, the one with 3 beds has zero usable space for even basic luggages. It is mainly due to weird architectural design. I believe it also makes air circulation not so efficient. Breakfast buffet is very very mediocre. I wouldn’t recommend it for 3500 yen. They have extremely poor ryokan, no sauna.
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's elevators are amazingly fast. The only thing I wish I had known about the breakfast was that it should have been clarified from the beginning. I entered their breakfast without any issues the first time, but on my second visit, they asked me to pay 3,000 Yen. I wasn't sure why it was different on those dates. I had to proceed with the payment because I was checking out that day and didn't want to stress about the breakfast situation. I paid and moved on.
Stayed 3 nights in Jun 2024

2/10 Terrible

Josie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful but unless you know a little Japanese and have an excellent translation app, it may be difficult for a non-Japanese speaking person to get assistance. We were on the breakfast plan on the Royal level and it has a separate dining room for the guests. The breakfasts and service was excellent but waithelp do not speak English. Thoroughly enjoyed the hotel.
Stayed 5 nights in Jun 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good hotel. Rather small beds in a twin room, and disappointed that guests have to pay to use the hot spring bath.
Stayed 4 nights in Jun 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We gotbtgos a special room that was very helpful spacious and had a beautiful view. I had to ask to get the room clarn and when I asked, it didn't happen the first day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay, great breakfast buffet
Great location, near end of shopping/restaurant street tanuki-koji friendly and accommodating staff; amazing breakfast with fresh seafood, sparkling wine, western items; great view from bar at top floor…
Stayed 5 nights in May 2024

10/10 Excellent

Shaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place
What a beautiful hotel ! The staff were fantastic, kind and patient. Next trip to Sapporo, we will be booking in !
Stayed 3 nights in May 2024

10/10 Excellent

Lawrence

.
Stayed 2 nights in Feb 2024

8/10 Good

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Brian Shing Chi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent and the staff are very polite. Room is clean and quiet. The breakfast buffet is amazing.
Stayed 5 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Charn Cheng

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location . Staff are very helpful and the rooms are very clean with many amenities
Stayed 3 nights in Apr 2024