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"very good palace to stay, the room is bigger than normal room of gerneral japan hotel."

"Good"

"清潔で快適でした。"

"Check in at the hotel was fast and easy, but we had more welcoming check in experience at another hotel where staff taking the time to tell us more about the hotel and services. This is NOT to say we felt unwelcome at the hotel. The room we stayed in was old, but spacious, well maintained, and very clean. We loved the small table and chairs in front of the window where we could see the mountains in the background. The hotel provided new sets of towels everyday even if room cleaning service was not requested, which was nice because we had the choice to have new towels daily or not. The hotel was a few minutes walk from the entrance to the underground streets, which we found convenient. There was a Marumi coffee shop next door that opened at 8am on the weekdays that we loved to visit in the morning since most of the shops opened at 10 or 11am. Overall, we love our stay at the hotel and we would come back if we visit Sapporo in the future. "

"Great place, on point, great location."

"The staff was very professional and accommodating in every way. They went out of their way to assist in helping park my car. They were also kind enough to let us know that due to the number of individuals staying at the hotel. It would be a good idea to come earlier for breakfast, Doing the saved us a lot of time, as we left we noted the large number of folks queuing for food. The interior of the hotel is a bit older, there was construction going on during the core hours of the working day, and certain items in the room did not work like the radio that’s built into the bed. I’m not sure if this is simply due to the age of the item or the functional operational abilities. Overall, it was a great place for a quick stay in the city. "