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"This is an awesome stop for a day before or after flying into San Jose. The City Mall is beautiful and so is the hotel. The food options were great. The hotel restaurant is really good. "

"This place is very convenient to and from the airport which is why we stayed there. Free shuttle to and from airport. Not convenient to downtown Staff was helpful. Rooms are clean and comfortable "

"The property was neat and clean, well planned and managed, the people were very helpful and friendly. The service was excellent. "

"Los Lagos Hotel is beautiful, clean, and perfect for our family. They have pools everywhere, and we mostly hung out in the large hot spring pool with a swim-up bar and drank the virgin pina coladas that they serve in real pineapples! The staff is very friendly and helpful, including the restaurant staff, the cleaning crew, and the front desk. The breakfast is a buffet full of healthy, delicious variety. The gift shop is great. We were in downpour for 2 days, and ended up just hanging out in the warm pools. One night when my daughter and husband decided to stay in the room for the evening, I spent an hour in the original hot spring on a built-in lounge chair with jets. "

"Nice hotel for the price."

"This was an excellent hotel! The breakfast was one of the best I have had, lots of choices. The staff was warm and friendly. "

"We got what we needed, a comfortable stay at the airport after our late arrival. The room was clean and the breakfast was great - I really appreciated the cooked to order omelet or eggs. We did not explore other facilities as we checked out in the morning. We will stay here again on the way back, before an early morning flight. "

"Clean, efficient, easy to park."

"Had early morning flight and return rental car hotel was located 5 minutes from rental car return location and was able to catch shuttle to airport hotel is conveniently located to various restaurants within walking distance would highly recommend if you have early flight "