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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Alajuela

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Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Bar (on property)
Restaurant
Shopping mall
Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Free airport shuttle
  • Breakfast available
  • Pool
  • Gym
The current price is SAR 551
SAR 622 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2

Similar properties

Lobby

Hampton by Hilton San Jose Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.2 out of 10, Wonderful, (2314)
The price is SAR 590
SAR 667 total
includes taxes & fees
2 Apr - 3 Apr
Hampton by Hilton San Jose Airport

About the neighborhood

Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • City Mall - 1 min walk - 0.1 km
  • Juan Santamaría Park - 16 min walk - 1.4 km
  • Alajuela Cathedral - 18 min walk - 1.6 km
  • Ojo de Agua Spa Park - 7 min drive - 5.1 km
  • Terrazas Lindora Shopping Center - 13 min drive - 9.4 km

Getting around

  • San Antonio de Belen Station - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hotel connected to a shopping center
You can look forward to a free roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at Hilton Garden Inn San Jose Airport City Mall. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • Meeting rooms, a ballroom, and a nature reserve
  • Guest reviews say great things the breakfast, pool, and helpful staff
Room features
All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4:00 AM - 1:00 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20-25 for adults and USD 10-15 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Fence around the pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (2054 square feet of space)
  • Coworking space
  • Meeting rooms - 6

Outdoors

  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 59
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 77 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?

Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 77 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn San Jose Airport City Mall?

Check-out is at noon.

Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–1:00 AM at scheduled times.

Where is Hilton Garden Inn San Jose Airport City Mall located?

Situated near the airport, this hotel is within 1 mi (2 km) of City Mall, Juan Santamaría Park, and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mi (2 km).

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Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 983 reviews
Rating 8 - Good. 156 out of 983 reviews
Rating 6 - Okay. 88 out of 983 reviews
Rating 4 - Poor. 45 out of 983 reviews
Rating 2 - Terrible. 38 out of 983 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, wonderful staff
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport, great people, clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if catching a flight out of Dan Jose . Mall is excellent and staff at hotel are kind and efficient !
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel stay the night before our flight and the airport shuttle worked well at 4.45am.
Stayed 1 night in Mar 2025

8/10 Good

sherwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place very clean good breafast close to airport
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to airport
Stayed 1 night in Feb 2025

8/10 Good

barbara

Liked: Staff & service, property conditions & facilities
Brand new and staff super friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We stayed her because we had a flight early morning and it was very convenient with free airport shuttle.
Stayed 1 night in Feb 2025

10/10 Excellent

Marcy

Convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

joanna

Great hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern. The staff were incredibly friendly and helpful. Conveniently located near the airport. The hotel does provide airport transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veryy happy with out stay here. Thank you !
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, lots of things to do Closer to airport and included transportation to airport.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
A good spot for a night en route to Jaco.
Stayed 1 night in Jan 2025

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast buffet was delicious Nice view from my room and the pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Tara

Quickly checked in and great accommodations, pool, bar and restaurant!
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to rest
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Excellent property
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel close to the airport with a very friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to be when near the airport since you can walk around City Center to pass the time before an early flight.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location attached to the City Mall, with lots to see and do in the mall. Beautiful and modern hotel. Rooms were clean, bright and spacious. Airport shuttle was great
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was greT
Stayed 3 nights in Mar 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place near airport
Stayed 1 night in Jan 2025

6/10 Okay

MAUREEN

Liked: Cleanliness, amenities
Rooom was clean , staff were pleasant, NO. Hot water in the morning, transport to the airport was fantastic
Stayed 1 night in Feb 2025

8/10 Good

zarmanu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty convenient. Close to the airport easy to use shuttle service and very friendly. Love it
Stayed 1 night in Feb 2025