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"everything "

"Amazing customer service!!!"

"Will stay at only palace hotels and Expedia from now on …. "

"Customer service was op of the line place needs some updating "

"Property was clean, staff was friendly and welcoming. Especially Wasim from dining and Yulawno from entertainment. They were very attentive and welcoming to guests and making sure all guests stay was well spent"

"The customer service was amazing from the moment we arrived in the lobby. I was greeted by Donoye (sorry if i misspelled her name) and Tracy Ann. "

"Great "

"This my fourth time staying here and its my home away from home. Excellent staff and very clean accommodation. Staff very attentive to all my needs. I highly recommend . Great breakfast. "

"After visiting resorts in the Dominican Republic and Mexico, we decided to try this one. At first, we weren’t sure about it—it’s smaller, not brand new, and only has one pool. However, after six days, we can confidently say this is one of the best places we’ve ever stayed! The service was exceptional, and our nanny, Patrice, was amazing and incredibly helpful. The only downside for us was the main food dishes, but that’s because we’re picky eaters and only eat Kosher. That said, the desserts were absolutely delicious and a real highlight! The resort’s small size turned out to be a blessing, especially with three kids. It felt cozy, like home, and the layout was perfect—you could even see the kids’ play area from the restaurant, which gave us peace of mind knowing they were safe. Thank you for an amazing vacation! We’ll definitely be back! "