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Sago Palm Hotel

4.5 star property
Luxury hotel with bars and a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sago Palm Hotel

Exterior
Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk
2 bars/lounges, poolside bar
Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk
Westmoreland King Large | Premium bedding, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
The price is SAR 635
SAR 798 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Sofa bed - double
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
LED TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

Highlights

Individually furnished
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

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9.0 out of 10, Wonderful, (7)
The price is SAR 760
SAR 877 total
includes taxes & fees
5 Feb - 6 Feb
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About the neighborhood

Map
54 Main St, Ocho Rios

What's nearby

  • Turtle Beach - 5 min walk
  • Mahogany Beach - 15 min walk
  • Ocho Rios Fort - 3 min drive
  • Mystic Mountain - 5 min drive
  • Dunn's River Falls - 7 min drive

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Miss T's Kitchen - ‬4 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Passage To India - ‬10 min walk

About this property

Sago Palm Hotel

Luxury hotel near Dunn's River Falls
Take advantage of a poolside bar, dry cleaning/laundry services, and 2 bars at Sago Palm Hotel. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a body scrub. The on-site restaurant, York Tavern, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), meeting rooms, and a banquet hall
  • Concierge services, a front-desk safe, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Tubs or showers, hair dryers, and shampoo
  • 50-inch LED TVs with premium channels
  • Wardrobes/closets, a personal chef, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 34 for adults and USD 17 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • York Tavern

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (2000 square feet of space)
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Pool sun loungers

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Free bottled water

More

  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sago Palm Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sago Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sago Palm Hotel?

Self parking is free at this property.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Sago Palm Hotel?

Check-out is at 11:00 AM.

Where is Sago Palm Hotel located?

Located in the heart of Ocho Rios, this luxury hotel is steps from Ocho Rios Craft Market and Ocho Rios Clock Tower. Turtle River Park and Jamaica Beaches are also within 10 minutes.

Sago Palm Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 105 reviews" "
Rating 8 - Good. 23 out of 105 reviews" "
Rating 6 - Okay. 4 out of 105 reviews" "
Rating 4 - Poor. 1 out of 105 reviews" "
Rating 2 - Terrible. 5 out of 105 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay
Stayed 5 nights in Jan 2025

8/10 Good

Dwane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great at the property but breakfast could be better.
Stayed 1 night in Jan 2025

10/10 Excellent

Twana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and beyond!!!! Excellent service!
Stayed 4 nights in Jan 2025

10/10 Excellent

Shareef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, accessible to nearby affordable restaurants, wholesale stores, and tourist areas like margarita ville. Staff was very friendly and accommodating as well. I will definitely be back to this hotel in the near future.
Stayed 3 nights in Jan 2025

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sreenivas, San Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property. Please allow sufficient time if u r dining in the hotel restaurant as it the food arrives quite late after u place the order
Stayed 3 nights in Dec 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Chantell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 days stay in the town. Clean place and friendly staff. Would stay again!
Stayed 3 nights in Dec 2024

8/10 Good

max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fairly new so amenities were in very good condition. Staff very courteous. Nice, clean, quiet but ideally located on Main street and within walking distance of stores and restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ingrid, Corona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was impeccable, room absolutely beautiful, staff was very friendly & helpful. Food menu was very limited, no local “niceties” offered like fresh fruit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman travelling alone, this hotel made me feel safe. the staff are so lovely, so welcoming and helpful & everyone helped to make my stay enjoyable. The rooms are of the highest quality & i felt like a Queen stretching out in the big bed. it was worth every penny & when i come back to Ocho i will definitely stay again. Food was excellent & the decor & ambience was 20/10. close to all the shops & beaches i was sad to have to leave xx
Stayed 1 night in Nov 2024

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. From the female security guard that greeted me upon my arrival, the front desk staff, restaurant staff and housekeeping. Everyone was a pleasure. I loved my room and the pool being steps away. I have no complaints and will definitely return. Food and drinks were delicious as well.
Stayed 1 night in Oct 2024

8/10 Good

Sherene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was clean and inviting. The staff were polite and the security at the gate especially the female was very patient and kind to us. Overall we had a great stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and staff. There isn't an elevator but the flight of stairs isn't bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You really don’t see the beauty of this gem until you are inside. You are in the center of everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ewan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stays and amazing staff @ Sago Palm.
My stay at Sago was really great overall. The location is fantastic and the staff is amazing!! Christopher at the front desk in particular was very helpful during my stay. My friends and I ran into an issue and the hotel manager—Yoland remedied the situation to our complete satisfaction and actually went above and beyond my expectations. This was my second stay at Sago and I was very happy on both occasions. Their breakfast is wonderful as well as their pool.
Stayed 3 nights in Oct 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Serena

Traveled with group
Liked: Amenities
Great experience the staff was lovely only issue was I booked a queen room and the bed was a double.
Stayed 1 night in Oct 2024

4/10 Poor

shermanika

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay was lovely upon arrival. Everyone was kind and accommodating. I decided to eat at the restaurant for dinner wit my family and the wait staff and chef colluded to overcharge me. I brought it to the attention of the hotel manager. They basically charged me separately for the sides that are included with the meals. I didn't order any extra sides. They intentionally overcharged me, not expecting me to check. She recalculated my bill which ended up being $25USD less. It was an awful experience. I am sure they have done this many times before to foreigners. The chef comes out to laugh and smile with the patrons and encourage wait staff to cheat people. This incident ruined my trip. The other, issue was the noise from a club nearby. The noise was unbearable and straight through the night. This hotel is in an awful location because of noise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brianna

Stayed 1 night in Aug 2024

10/10 Excellent

Lesley Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. In center of town
Stayed 9 nights in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good, We enjoyed our stay as the Sago which has been through a renovation. Housekeeping provided wonderful service. We were overcharged on drinks placed at the bar which I should have made a note at the time with management. After check out, management made a mistake on the count of towels, robes and linens in the room, called me advising of this discrepancy that was essentially an accusation that we took a robe from the room. The situation eventually was resolved but should have been verified internally before guest involvement.
Stayed 3 nights in Aug 2024

2/10 Terrible

Robin

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The male night front desk worker was very lazy and disrespectful he expected us to unclog the toilet and left it clogged all night. They bought us ice with plastic frozen in the ice. Our first room had sand on the bed & floor. Pretty hotel but it needs better workers.
Stayed 1 night in Aug 2024