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Moon Palace Jamaica – All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, sun loungers
Aerial view
On the beach, white sand, sun loungers, beach umbrellas
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The price is SAR 2,300
SAR 2,545 total
includes taxes & fees
14 Jan - 15 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, table tennis

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
2 bedrooms
Bathrobes
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Family Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
2 bedrooms
Premium bedding
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Walk Out Suite Ocean View - Kids & Teens Free

Highlights

Separate sitting area
Individually furnished
Private indoor spa tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

Highlights

Balcony or patio
Individually furnished
Air conditioning
Free minibar items
Smart TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, individually furnished

Superior Junior Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Individually furnished
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Bathrobes
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

Highlights

Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Premium bedding
Bathrobes
Rainfall showerhead
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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Pool
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Breakfast included
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About the neighborhood

Map
Main Street, Ocho Rios, Saint Ann

What's nearby

  • Turtle Beach - 6 min walk - 0.6 km
  • Mahogany Beach - 16 min walk - 1.4 km
  • Ocho Rios Fort - 4 min drive - 2.7 km
  • Mystic Mountain - 5 min drive - 3.8 km
  • Dunn's River Falls - 7 min drive - 5.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪Miss T's Kitchen - ‬6 min walk
  • ‪Cafe Express - ‬10 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Passage To India - ‬11 min walk

About this property

Moon Palace Jamaica – All Inclusive

Luxury all-inclusive property near Dunn's River Falls
Take advantage of a nightclub, 2 swim-up bars, and a beach bar at Moon Palace Jamaica – All Inclusive. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a body scrub, a facial, and a body wrap at AWE Spa, the onsite spa. The on-site international cuisine buffet restaurant, Buccaneers Reef, offers breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with 2 swim-up bars and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), concierge services, and luggage storage
  • A banquet hall, multilingual staff, and tour/ticket assistance
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Buccaneers Reef
  • La Gondola
  • Pier 8
  • Momo
  • Boulangerie

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch Smart TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, bartending classes, and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park, 0.1 mi (0.2 km) from Ocho Rios Craft Market, and 2.7 mi (4.3 km) from Dunn's River Falls. Jamaica Beaches and Turtle Beach are also within 10 minutes.

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 687 out of 1370 reviews" "
Rating 8 - Good. 300 out of 1370 reviews" "
Rating 6 - Okay. 188 out of 1370 reviews" "
Rating 4 - Poor. 89 out of 1370 reviews" "
Rating 2 - Terrible. 106 out of 1370 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glinise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing. The food in each area was marvelous. Only issue was the elevator, however we still enjoyed the experience... special shout out to the gentlemen at the lobby bar with the amazing drinks.. Alwin from Guest Relations.. Otay from the Spa & Kerencia with the amaaing massage. We will be back soon.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivy, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best food I had at any resort in JA! Staffing were very polite and hospitable! Rooms was large and cleaned very well everyday! Mini bar stayed stocked!
Stayed 3 nights in Dec 2024

8/10 Good

Donna-Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The decor inside is lovely ,the buildings need some paint on the outside.The staff generally are very pleasant and helpful. The beach crew does a wonderful job removing the seaweed daily.The food at the Italian restaurant is lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Annicia

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly how I thought it would be
Stayed 2 nights in Nov 2024

10/10 Excellent

Kiran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Dec 2024

10/10 Excellent

Nordia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the beach was beautiful and also all the amenities. The food was excellent and everything was very clean.
Stayed 3 nights in Dec 2024

8/10 Good

Sylvia

Traveled with family
Didn't like being scammed into upgrading our room, Didn't like the had sell for "time share type future accomodations" Enjoyed the various speciality restaurants, the coffee shop Our spa treatment was good but would have liked to be able to access spa area without having treatment i.e to use sauna. Most interaction with staff was ok or good. Didn't appreciate not being given a printed receipt on check in jus getting credit card receipt not showing breakdown of charges. Was not happy withe alledged point/credit for the gift shop. Credit was only redeemable on limited item and the tax was added so there was no benefit from this another scam. Would I visit again ? Unlikely to visit as was not good value for my needs.
Stayed 6 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness
A few times the power went off briefly
Stayed 5 nights in Dec 2024

10/10 Excellent

Chala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Had a wonderful time. Can’t wait to go back.
Stayed 4 nights in Dec 2024

6/10 Okay

Deo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The food served everyday was the same. There was no variety. The staffs working in the buffet area were not very friendly. The area outside of the rooms and hallway was kept very cold. The temperature was below 18 degrees centigrade.
Stayed 5 nights in Nov 2024

6/10 Okay

Christopher, Americus

Stayed 3 nights in Nov 2024

10/10 Excellent

Sheveta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kiran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was everything and more
Stayed 2 nights in Dec 2024

10/10 Excellent

shane, Montego bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Jimacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Daymonde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a few rimes. Dining options nice. Be aware if its busy you can have ossues parking as car park gets full very easily and you might need to park of the property. Also check in can take time when busy so be prepared to wait and also for the lifts. We ended uo taking the stairs more than once.
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Traveled with group
Disliked: Amenities, property conditions & facilities
This hotel needs some update. The elevator was broken the whole week. The sales people are so aggressive towards you to purchase a timeshare. The people that work there need to take classes in customer service. They make you feel as its such a hassle when you ask for something.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nattasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a lot of entertainment
Stayed 4 nights in Dec 2024

8/10 Good

Ana

Stayed 4 nights in Nov 2024

8/10 Good

Sona

It was a bit touristy but excellent stay and place is so clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kiran

Traveled with family and small children
Liked: Cleanliness, amenities
Was an awesome experience
Stayed 2 nights in Dec 2024

8/10 Good

Naveen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent property. Not too fancy. Food was ok. The drinks were watered down & super boring.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024