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"Lovely welcoming hotel, very high cleaning standards, rooms are lovely decorated. Only slight issue no view at all out of window."

"Hotel was nice, staff made it excellent! Everyone so friendly and courteous. The area is really a fantastic little village area and it was so pleasant to walk around, even at night by myself. Felt completely safe. Also super close to Kew Gardens so makes it convenient. Food was delicious, didn't try any drinks."

"Good location. kept clean. Property is so old it needs improvements. Appliances need replacement. New paint and mending or even replacement of wood trims can add appropriate appearance. from day one in our stay there was lack of heating. This should had been taken care of prior to our arrival"

"Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast "

"I liked the large well appointed apartment but didn't like the misleading information on which apartment I had been allocated."

"Great experience! "