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"Not bad for a london hotel but it is just rooms above a pub. A nice place to stay if you are visiting Kew Gardens. However, the room we stayed in had a single glazed window with very poor seals. So the room was cold alll night and the wind whistled through the window and rattled it. In addition the bed was incredibly hard (not just a firm mattress) and the sink in the bathroom was leaking. Look, it was fine: clean and reasonably priced and did us for a night but sometimes i think you wouldn't...

"Good location. kept clean. Property is so old it needs improvements. Appliances need replacement. New paint and mending or even replacement of wood trims can add appropriate appearance. from day one in our stay there was lack of heating. This should had been taken care of prior to our arrival"

"Friendly staff "

"I liked the large well appointed apartment but didn't like the misleading information on which apartment I had been allocated."