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"Fantastic hotel. Pool isn’t in the actual hotel so we didn’t try it, but the hotel is great. Very clean, very helpful staff, very comfortable. "

"The hotel was lovely with a great bar and restaurant, and the staff were extremely helpful and accommodating. It is situated right in the centre of Richmond with easy access to all amenities. My only complaints are that there was a lack of hotel parking, and the room needed a bit of tlc (the ceiling and carpet were worn and one of the windows was cracked and broken so you couldn't open it)."

"Excellent stay. Comfortable with excellent customer service."

"A lovely stay, we were made very welcome. Our breakfast was cooked well and the staff seemed very nice. Sadly our bedroom floor hadn't been hoovered and the bathrooms were nosey when we switched the lights on. "

"Everything was ok ."

"Friendly, efficient staff, willing to help an adventurous traveller. Clean and tidy room with character, and a lovely view of the valley. Tasty food."

"Really enjoyed our stay while visiting Richmond, breakfast was great too! Only one small gripe that the shower was'nt good, the dials were back to front, to get it warm it had to be on cold and when it was warm it was a trickle."

"Amazing location. Clean and comfy room. Fridge on landing where we could keep fresh dog food and milk, they can be noisy in the room so great idea. Needs to update to a decent coffee machine if the sign outside says ‘coffee house’. Only filter served and not very nice. Some really lovely, friendly staff. Would definitely come back. 9/10"