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"What we liked: It was our 2nd time staying at this hotel when visiting Shanghai. The 1st time, we were given a room with an amazing view of Nanjing Road but this time, we had a view on the other side of the building (where the Family Mart is) and it was not a problem but it was less interesting. The room is very spacious, clean and quiet. The bed is comfortable and the pillows are on the firmer side. The bathroom is very spacious and it has both a standing shower and a bathtub shower. In terms of location, the hotel is right by Nanjing Road and walking distance to the Bund. It’s also close to 3 metro stations (Nanjing Road East, Nanjing Road West and People’s Square). Very conveniently located to go buy breakfast in the morning on Nanjing Road. We enjoyed our stay. What we think can be improved: We hope the hotel will become more environmentally friendly by moving away from tiny bottles of shampoo/conditioner and switching to larger refillable bottles. "

"Fantastic area, very convenient for work and vacation. "

"Good location"

"Perfect hotel for airport connection with wonderful staff"

"Nice and comfortable feel"

"Thanks for the Jain Vegetarian food arranged"

"Concierge and all the staffs have been extremely helpful. Great hotel. Would like to especially thank Alan 李梓瞳 from concierge who helped us found our lost stuff. Overall amazing experience and I had a good time in Shanghai."

"Absolutely enjoyed my experience staying here at Mandarin Oriental, Shanghai. Was given a complimentary upgrade for their executive club and was treated like a king. Staff was highly attentive and accommodating throughout the entire stay and even compensated one of our room service dinners since our neighbor was making a lot of noise moving boxes 12AM. Overall was a pleasant experience and look forward to my next visit. "

"Clean, accessible and a great stay"