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The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury Shanghai hotel connected to the convention center, a quick walk to Jing'an Temple

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Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Aerial view
Toys
Club Studio, 1 King Bed, Non Smoking | City view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym
The current price is SAR 544
SAR 634 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Premium bedding
  • 179 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Premium bedding
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed, Non Smoking

Club Studio, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Club Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (View)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Studio, 2 Twin Beds

Club Studio, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Club Studio, 2 Twin Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Twin Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Dining

Conrad Shanghai

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, (1007)
The price is SAR 527
SAR 615 total
includes taxes & fees
7 Mar - 8 Mar
Conrad Shanghai

About the neighborhood

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • Shanghai Centre - 1 min walk - 0.1 km
  • Jing'an Temple - 8 min walk - 0.7 km
  • Former French Concession - 12 min walk - 1.1 km
  • People's Square - 3 min drive - 2.8 km
  • The Bund - 4 min drive - 4.7 km

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • ‪鱼门客栈 - ‬2 min walk
  • ‪View Coffee - ‬2 min walk
  • ‪魚門客棧 - ‬5 min walk
  • ‪魔都巴扎 - ‬4 min walk
  • ‪王家沙点心店 - ‬5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel near Jing'an Temple
Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Portman's, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. A bar, a business center, and a hot tub are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool, with a lifeguard on site
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and a banquet hall
  • A computer station, smoke-free premises, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 593 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Separate tubs/showers and hair dryers
  • Wardrobes/closets, recycling, and cable channels

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Self parking on site (CNY 120 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 288 for adults and CNY 144 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Portman's

Things to do

  • Fitness classes
  • Fitness center
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (60665 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Portable bathtub seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 26 to June 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the pools is closed seasonally each year from November 26 to June 30.

Is The Portman Ritz-Carlton, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Portman Ritz-Carlton, Shanghai?

Self parking is available for CNY 120 per night. Limited spots are available.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Portman Ritz-Carlton, Shanghai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Portman Ritz-Carlton, Shanghai located?

Located in Jing'an, this luxury hotel is 0.4 mi (0.7 km) from Jing'an Temple and 1.8 mi (2.8 km) from People's Square. The Bund is 2.9 mi (4.7 km) away. Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

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The Portman Ritz-Carlton, Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 659 reviews
Rating 8 - Good. 167 out of 659 reviews
Rating 6 - Okay. 46 out of 659 reviews
Rating 4 - Poor. 16 out of 659 reviews
Rating 2 - Terrible. 16 out of 659 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and nice room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
I like the excellent service of this hotle.
Stayed 1 night in Dec 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (e.g., Polly) are very friendly and helpful. We enjoyed the entire stay at the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nhan

Liked: Amenities
Great staff service especially YueYue!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sollena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location - staffs were very helpful - breakfast was not bad

10/10 Excellent

haoxiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sollena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

ZHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in center of Shanghai. Great staff service
Stayed 7 nights in Nov 2024

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Omrita

Liked: Amenities
Excellent stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the ritz so it was pretty great 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Venkata Ramana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Good restaurant choices. Friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Mar 2024

10/10 Excellent

yejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good , good emplacement
Stayed 1 night in Oct 2024

10/10 Excellent

Shazzasbazzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hsiu-Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and enjoy stay this hotel
Stayed 3 nights in May 2024

10/10 Excellent

Kasra

Liked: Cleanliness
great
Stayed 3 nights in Sep 2024

10/10 Excellent

DOOHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful servide in everyway.. & Good breakfast buffet but building was old
Stayed 3 nights in Sep 2024

10/10 Excellent

Merbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Speedy service response.
Stayed 5 nights in Nov 2024