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"the spa was amazing...hard to leave it!"

"Have stayed twice before - always clean and well presented. Lots of people there over bank holiday but no change to great service. Most comfortable pillows. Feel like I’m gushing but have stayed at some sub standard places recently so it was really, really nice to stay here"

"Excellent hotel, well organised, good use of facilities."

"We enjoy the pool, sauna and steam room about 2pm and had it almost to ourselves. The service was impeccable, the bedding was very good quality, the bathroom well appointed, and the room recently renovated. "

"An excellent stay and lovely room."

"A beautiful well cared for hotel. the staff were very helpful and courteous. I particularly enjoyed the beautiful decor and the lovely room and bedding quality. the aroma/ scent along the corridor to my room was fresh and clean. A very nice touch to have Easter bunny biscuits on Good Friday in the foyer. 🙂"

"We really loved this hotel, the staff were so polite and friendly, the room was gorgeous and comfortable, the breakfast in the morning was very very good. If we come to Bristol again we will definately stay in this hotel."

"Check in was exceptional with the host helping all our needs and even guiding me to the free car park which I’ve never seen in a city. The breakfast hosts was amazing chatted to my 4 year old and helped make a tray for my 12 year old daughter who wouldn’t get out of bed. The room was clean and comfy. Extra towels was provided and free fruit on offer. "

"We really enjoyed our stay the service at check in was great very friendly. The room was great for what we wanted the only issue I would have is the duvet I think it had seen better days it felt more like a sheet than anything! Bed was really comfortable though. Breakfast was perfect it had everything that we needed, nothing was too much trouble for the staff "