Find Hotel with a Concierge in Palm Groves

"Check in staff at the Golf Resort were fantastic and extremely helpful and accomodating. The Golf course was in great condition and a delight to play. The suite was in need of an update to fixtures & fittings in particularl the towels, door handles, plug points and wardrobe doors needed more tlc. Lovely gardens with great view points and lots of water fountains. A big concern was that the clean up staff washed down the paths every morning between 9-10am which meant that it was very slippery...

"Really lovely hotel, lobby area is stunning alongside the gardens, big airy rooms and nice pools, good selection of food "

"We mostly enjoyed our stay there, all of the staff were very nice, I loved that they always refilled our water & drinks for us when eating. Food option was ok. We enjoyed the entertainments. They responded to complaints about our room swiftly. I didn’t like that the music near the pool was too loud, made it difficult to have a quiet afternoon nap. I also didn’t like that when checking out, they delayed us for about 15mins because they thought we stole one mug & wanted to take our deposit because...

"Amazing service, staff was extremely attentive and the breakfast every morning was excellent. The bird sanctuary was a nice place to walk around and you can hear the birds singing in the morning. 10/10 would stay again. "

"Friendly staff. Very spacious rooms. Excellent service. A little far from the main city but a great place to relax and spend more than a few days."

"Things started off very well with a welcome pot of mint tea and a very kind young man who seemed to want to take good care of us. However we experienced some communication issues with him because neither his French or English was very fluent. Our bathroom smelled of sewage, and we weren't served breakfast our last morning. On the other hand, we left a cable behind and they were helpful in getting it back to us. It's a lovely place in a regular neighborhood near a large teaching hospital. That...

"After I did my confirmation of the booking. And once I arrived to the hotel. The manager of the hotel asked to leave because the hotel was privatised between the time we did the booking and the time we arrived to hotels. And this dituation was not his problem. The discussion happened outside the hotel because they didn't allowed us to acceed the reception. Second bad thing relocation agent of hotels.Com agreed to relocate me at another hotel and that I will be refunded the difference. Two...

"We really enjoyed our Family vacation getaway in this wonderful location !! Very clean ,spacious and Premium Villa....Our Family was beautifully received by Moussa, we knew this was going to be a great place to spend a few days and enjoy great service. Very quiet and secure surroundings. Private We will be back !!! Thank for memorable stay ...Great Team "