Find 2 Star Hotels in Palm Groves from SAR 117

"Property was clean Staff were not very helpful and provided conflicting information Too many stairs which made getting luggage in and out very difficult. The property we booked was on the first floor but they double book it and we end up on 2nd floor with likely 20 stairs."

"Well after what was described by a manager, over the phone, as a glitch (apparently how one describes being offered a particular room at a price, accepting it and paying for it and then being shown a different room), the correct accomm or near to it was provided. This little black duck was not going to give in on that one, so I dug in and insisted that the orig. contract was fulfilled. Having to endure a speech (twice) about how lucky I was to get such a lovely room at such a low price, was a...